Microsoft's Commitment to Empowering People with AI

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Darren Hardman, Microsoft’s UK CEO, shares how the company is upskilling in ‘the era of agentic AI’ | Credit: Microsoft
Microsoft will train one million people in AI skills to address hiring gaps and help businesses adapt as agentic AI transforms the workforce

AI was initially developed to augment human activities and it has become a central force in various business operations.

Despite its capabilities range from handling mundane tasks to creating substantial sales growth, the rate at which AI is evolving presents a challenge — a widening gap in our ability to leverage these advancements effectively.

Microsoft's forward-thinking approach aims to bridge this divide, primarily through comprehensive education strategies.

As part of a global initiative, the technology giant is focusing on equipping the workforce with skills to adapt to fast-paced technological developments.

Darren Hardman, UK Chief Executive Officer for Microsoft, emphasises the importance of 'agentic AI' — autonomous AI systems capable of independent task completion, inspiring a vision where people maximise their potential while utilising AI effectively.

Copilot, agentic AI and education to empower people with AI

Marking its 50th anniversary, Microsoft announces a landmark AI Skills Fest.
In tandem with this celebration, the company launched 50 days of intensive learning programmes aimed at mitigating concerns over a skills shortage in the global labour market.

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Public First, an independent consultancy, forecasts substantial economic gains from AI integration, predicting a US$727bn boost for the UK economy by 2035.

To align with this potential, Microsoft enhances its Copilot platform, which automates tasks like meeting notes and email drafts via natural language processing.

Microsoft's journey into agentic AI development demonstrates its commitment to creating systems that operate autonomously with minimal human oversight.

"AI skilling is core to Microsoft's mission to help every person and organisation on the planet to achieve more," Darren says.

Navigating the ‘coming wave’ of AI

Since its inception, Copilot has become a sophisticated AI assistant capable of performing complex tasks both professionally and personally.
This transformation signifies AI's evolution from merely reactive tools to predictive systems that independently execute multistep processes.

CEO of Microsoft AI, Mustafa Suleyman, speaking at Microsoft's 50th anniversary

Mustafa Suleyman, CEO of Microsoft AI, describes this as a "coming wave" highlighting a significant shift in technological interactions within organisations.

The necessity for professionals to acquire new skills, such as prompt engineering and designing automated workflows, has become essential.

The urgency of this educational agenda is supported by Microsoft and LinkedIn's Work Trends Index, revealing two thirds of business leaders are hesitant to hire candidates without AI competencies, while only a quarter of businesses currently offer training in Generative AI.

Microsoft’s partnership delivering AI skills across educational spectrum

In its mission to train one million people, Microsoft partners with numerous educational and community entities across the UK.

Collaborations with non-profit organisations, like Generation and Catch 22, are central to this initiative.

Through bootcamps and workshops, they emphasise upskilling individuals from under-represented backgrounds.

“We’ve already equipped 1.5 million people with basic digital skills through our free Get On programme and we’ve committed to skilling up another one million with AI skills by the end of 2025,” Darren adds.

The educational sector also sees partnerships with the Luminate Education Group for integrating AI training into curricula, impacting thousands of students and faculty in West Yorkshire.

Microsoft's alliance with University Academy 92 showcases its commitment to higher education, offering tailored computer science programs with industry certifications and mentorship opportunities.

University Academy 92 graduates celebrating receiving their degrees | Credit: Microsoft

The company has expanded its commitment to apprenticeships, recognising their significance in developing the future workforce.

During National Apprenticeship Week in January, Microsoft teamed up with GetMyFirstJob to deliver the AI Skills for Life Assembly, featuring Microsoft apprentices and reaching an audience of more than 30,000 students.

Microsoft collaborates with leading learning partners such as Multiverse, Corndel and QA to embed Copilot into apprenticeship programmes across a range of industries.

These partnerships ensure that apprentices gain hands-on experience with the latest AI tools and technologies, preparing them for dynamic roles in the digital economy.

Microsoft’s Ai123 campaign expanding training through volunteer network

The recent launch of the Ai123 campaign, in partnership with Neighbourly, further demonstrates Microsoft’s commitment to accessible digital skills training.

Microsoft’s key focuses for people’s AI empowerment:
  • Global AI Skills Fest
  • Commitment to AI skilling
  • Inclusive partnerships
  • Integration of AI in education
  • Support for apprenticeships
  • Community engagement
  • Accessible, multilingual content

This initiative mobilises volunteers from Microsoft, Virgin Media O2, Currys and other partners to deliver AI training to both employees and community members, broadening the reach of essential digital skills.

Targeted programmes such as TechHer underscore Microsoft’s focus on inclusivity.

TechHer has already delivered digital skills training to 4,000 women in the public sector, with ambitions to reach an additional 6,000 women across health and social care, government and retail before the end of the year.

Microsoft continues to advocate for AI as a democratising force, emphasising the importance of equitable access and opportunity.

This stance reflects growing awareness of the need to ensure that the benefits of AI are shared widely across all socioeconomic groups.

“I believe there's a huge well of untapped creativity and talent in the UK that AI can help us release,” Darren says.


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