NTT Data Becomes Japan's First Vendor for OpenAI Services
The commercialisation of Gen AI technologies within the enterprise landscape continues to gain momentum with NTT Data's strategic partnership with OpenAI.
This collaboration is a milestone development in Japan's AI sector, making NTT Data the first to offer ChatGPT Enterprise in the country.
The company's new role as OpenAI's official distributor in Japan signifies a critical step forward in distributing cutting-edge technology to businesses.
This partnership emerges at a crucial moment for AI adoption in Asia, where enterprises are keen yet challenged by issues such as data security, integration hurdles and workforce skills gaps.
By combining NTT Data's extensive system integration knowledge with OpenAI's Gen AI advancements — which include ML models capable of generating text, images and code — this alliance aims to overcome these obstacles.
NTT Data as the first distributor of OpenAI in Japan
Through this partnership, NTT Data plans to launch OpenAI's acceleration programme with 100 leading companies, aiding them in crafting AI use cases tailored to their specific needs.
This initiative seeks to convert AI capabilities into tangible business value by expertly integrating these tools into existing workflows, aligning with NTT Data's SmartAgent framework — an AI system designed to autonomously perform tasks based on business directives.
The immediate focus will be on Japan, with intentions to gradually extend services to European and North American markets as well as the Asia-Pacific region.
This move not only enhances NTT Data's AI capabilities but also aligns with global trends towards AI integration in business.
NTT Data and OpenAI delivering enterprise-grade AI implementation capabilities
As Japan's inaugural OpenAI distributor, NTT Data is tasked with establishing implementation strategies for ChatGPT Enterprise.
This Gen AI service is crafted specifically for businesses, offering enhanced security and customisation to match corporate needs.
This service enables organisations to train AI on proprietary data, facilitating bespoke AI agents that comprehend company-specific protocols.
To further develop internal understanding, NTT Data will implement ChatGPT Enterprise within its global operations, enhancing enterprise deployment techniques and utilising AI to revitalise internal processes.
“Gen AI has the potential to fundamentally transform the very nature of corporate activities,” says NTT Data’s President and Chief Executive Officer, Yutaka Sasaki.
“By combining the global system integration know-how that the NTT Data Group boasts with OpenAI's world-leading AI technology, we will further accelerate our customers' business transformation and contribute to the realisation of a sustainable society.”
AI agents from NTT Data transforming capabilities across multiple industries
NTT Data and OpenAI are working to create specialised AI agents tailored for sectors including finance, manufacturing, distribution, healthcare and governmental bodies.
These agents will merge OpenAI's advanced models with NTT Data's specific industry knowledge, forming a new workforce of digital assistants.
The company has already begun large-scale implementation of OpenAI API, the programming interface that allows developers to build applications using OpenAI's models.
“By combining our knowledge of each industry with OpenAI's cutting-edge models, we will develop AI agents that can act on behalf of people in various businesses and industries, providing a new labour force,” NTT Data explained.
The Centre of Excellence
These initiatives are underpinned by the OpenAI Center of Excellence (CoE), a newly established unit within NTT Data dedicated to propagating OpenAI technologies in enterprise settings.
With a workforce boasting “tens of thousands of practical Gen AI talents”, NTT Data looks to leverage its expertise to guide clients through the complexities of AI integration.
These specialists will help clients navigate the technical and organisational challenges of AI adoption.
NTT Data and OpenAI’s future together
NTT Data plans to expand its service offerings centred on the SmartAgent concept, addressing business challenges such as workforce shortages and productivity limitations.
Tadao Nagasaki, Chief Executive Officer of OpenAI Japan, LLC, says: “OpenAI aims to provide AI that is safe and easy for everyone to use through cutting-edge technology, and contributes to improving productivity.
“The introduction of ChatGPT Enterprise and OpenAI API by the NTT Data Group is a large-scale business transformation initiative with an eye on both domestic and overseas, and we are deeply sympathetic to this.
“We hope that this introduction will lead to further expansion of the use of Gen AI, leading to improved business efficiency and the creation of new innovations.”
NTT Data Group envisions a future where Gen AI transforms both its own operations and those of its customers through governance and proactive promotion of AI utilisation.
“We will continue to deepen our collaboration and together pave the way for the future of AI use in Japanese companies,” Tadao says.
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