80% of telcos see the value beyond connectivity in IoT
A new study from leading Swedish multinational telecommunications company Ericsson has revealed that four in five telecommunications companies see the potential value in IoT beyond the market for connectivity solutions.
“The report confirms the importance of IoT to the current and future business of leading service providers, no matter where they operate in the world,” said Jeff Travers, Head of IoT, Ericsson.
Of the 20 multinational telcos surveyed, 80% stated that they were aiming to create value beyond connectivity in relation to IoT, either becoming IoT service enablers or service creators.
Four positions in the market are identified including networks providers; providers of connectivity infrastructure; IoT management and provision services; and service creators.
According to Ericsson, most telcos view becoming connectivity and network providers as a logical channel to pursue in driving IoT revenues, whilst the majority also recognise that value could be achieved by broadening their offerings into the service provider and service creator roles.
“Regarding IoT as a new type of business, service providers are investing in new technologies and establishing new business models for revenue sharing and increased use of indirect channels,” Travers continued. “They are also creating new delivery models for as-a-service and online services and driving innovation with partners and customers.”
Further, the whitepaper reveals that companies are exploring a range of different methods in achieving this diversification, with 70% of those interviewed not having a well-defined strategy, instead choosing to view the potential of IoT with a broad mindset, exploring multiple avenues.
Discord buys Sentropy to fight against hate and abuse online
Discord, a popular chat app, has acquired the software company Sentropy to bolster its efforts to combat online abuse and harassment. Sentropy, monitors online networks for abuse and harassment, then offers users a way to block problematic people and filter out messages they don’t want to see.
First launched in 2015 and currently boasting 150 million monthly active users, Discord plans to integrate Sentropy’s own products into its existing toolkit and the company will also bring the smaller company’s leadership group aboard. Discord currently uses a “multilevel” approach to moderation, and a Trust and Safety (T&S) team dedicated to protecting users and shaping content moderation policies comprised 15% of Discord’s workforce as of May 2020.
“T&S tech and processes should not be used as a competitive advantage,” Sentropy CEO John Redgrave said in a blog post on the announcement. “We all deserve digital and physical safety, and moderators deserve better tooling to help them do one of the hardest jobs online more effectively and with fewer harmful impacts.”
Cleanse platforms of online harassment and abuse
Redgrave elaborated on the company’s natural connection with Discord: “Discord represents the next generation of social companies — a generation where users are not the product to be sold, but the engine of connectivity, creativity, and growth. In this model, user privacy and user safety are essential product features, not an afterthought. The success of this model depends upon building next-generation Trust and Safety into every product. We don’t take this responsibility lightly and are humbled to work at the scale of Discord and with Discord’s resources to increase the depth of our impact.”
Sentropy launched out of stealth last summer with an AI system designed to detect, track and cleanse platforms of online harassment and abuse. The company emerged then with $13 million in funding from notable backers including Reddit co-founder Alexis Ohanian and his VC firm Initialized Capital, King River Capital, Horizons Ventures and Playground Global.
“We are excited to help Discord decide how we can most effectively share with the rest of the Internet the best practices, technology, and tools that we’ve developed to protect our own communities,” Redgrave said.