Deloitte finds that 85% of UK businesses will invest in AI by 2020
A recent survey of digital leaders, conducted by Deloitte, has revealed that 85% of UK businesses are planning on investing in emerging technologies such as AI within the next three years.
“To be ready for the fourth industrial revolution, businesses need to start adopting new technology today,” said Joseph Reger, Chief Technology Officer of Fujitsu, Europe, Middle East and Africa (EMEIA).
“With AI rapidly gaining importance businesses should be taking the onus to trail, test and implement the technology themselves. Technology will open entirely new avenues for businesses to create exciting digital concepts; however, it is up to the business to act first.
The findings come as part of Deloitte’s new Digital Disruption Index that will look to track investment in digital technologies to get an idea of the impact of industry 4.0 throughout a number of key UK sectors. The first edition saw 51 firms surveyed, that combined hold a market value of £229bn.
However, whilst the report also finds that over half of firms are planning to invest at least £10mn into digital technologies such as AI, cloud, robotics, blockchain, data analytics, IoT, and virtual and augmented reality by 2020, this is a rather modest investment when compared with corporate IT budgets that stand over £75mn for a quarter of those surveyed.
“The first edition of the index shows that few UK businesses are successfully exploiting digital technologies and ways of working,” said Paul Thompson, UK Digital Transformation Leader at Deloitte. “Strategies are not coherent; investment levels are modest and the relevant skills are in short supply. As a result, the UK isn’t living up to its digital potential.”
As a result, Deloitte finds that only 9% of UK business executives believe that UK companies are currently world leading when it comes to implementing digital technologies.
Discord buys Sentropy to fight against hate and abuse online
Discord, a popular chat app, has acquired the software company Sentropy to bolster its efforts to combat online abuse and harassment. Sentropy, monitors online networks for abuse and harassment, then offers users a way to block problematic people and filter out messages they don’t want to see.
First launched in 2015 and currently boasting 150 million monthly active users, Discord plans to integrate Sentropy’s own products into its existing toolkit and the company will also bring the smaller company’s leadership group aboard. Discord currently uses a “multilevel” approach to moderation, and a Trust and Safety (T&S) team dedicated to protecting users and shaping content moderation policies comprised 15% of Discord’s workforce as of May 2020.
“T&S tech and processes should not be used as a competitive advantage,” Sentropy CEO John Redgrave said in a blog post on the announcement. “We all deserve digital and physical safety, and moderators deserve better tooling to help them do one of the hardest jobs online more effectively and with fewer harmful impacts.”
Cleanse platforms of online harassment and abuse
Redgrave elaborated on the company’s natural connection with Discord: “Discord represents the next generation of social companies — a generation where users are not the product to be sold, but the engine of connectivity, creativity, and growth. In this model, user privacy and user safety are essential product features, not an afterthought. The success of this model depends upon building next-generation Trust and Safety into every product. We don’t take this responsibility lightly and are humbled to work at the scale of Discord and with Discord’s resources to increase the depth of our impact.”
Sentropy launched out of stealth last summer with an AI system designed to detect, track and cleanse platforms of online harassment and abuse. The company emerged then with $13 million in funding from notable backers including Reddit co-founder Alexis Ohanian and his VC firm Initialized Capital, King River Capital, Horizons Ventures and Playground Global.
“We are excited to help Discord decide how we can most effectively share with the rest of the Internet the best practices, technology, and tools that we’ve developed to protect our own communities,” Redgrave said.