May 17, 2020

The disruptive potential of AI: An industry breakdown from McKinsey

Artificial intelligence
Jonathan Dyble
1 min
According to a new report from New York-based management consultancy McKinsey&Company, artificial intelligence techniques have the potential to crea...

According to a new report from New York-based management consultancy McKinsey&Company, artificial intelligence techniques have the potential to create between $3.5tn and $5.8tn in value annually across 19 industries.

The impact varies for each sector, with McKinsey estimating that this potential value amounts to between 1% and 9% of 2016 revenue.

Below is an infographic from McKinsey outlining the potential impact on each of these 19 industries, particularly showing the role that advanced analytics may have within this.


Consumer-driven industries such as retail are likely to see the most benefit, largely due to the fact that both top-line-oriented functions, such as marketing, and bottom-line-oriented functions, including supply chain management, hold the greatest potential in terms of the impact AI can have.

This is because the frequency of interactions between businesses and customers in these industries generate larger amounts of data that AI can then work with. McKinsey highlights ecommerce platforms in particular as high potential on this basis.


For more information, see the full report from Notes from the AI frontier: Applications and value of deep learning report from McKinsey.

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Jul 14, 2021

Discord buys Sentropy to fight against hate and abuse online

2 min
Sentropy is joining Discord to continue fighting against hate and abuse on the internet

Discord, a popular chat app, has acquired the software company Sentropy to bolster its efforts to combat online abuse and harassment. Sentropy, monitors online networks for abuse and harassment, then offers users a way to block problematic people and filter out messages they don’t want to see.

First launched in 2015 and currently boasting 150 million monthly active users, Discord plans to integrate Sentropy’s own products into its existing toolkit and the company will also bring the smaller company’s leadership group aboard. Discord currently uses a “multilevel” approach to moderation, and a Trust and Safety (T&S) team dedicated to protecting users and shaping content moderation policies comprised 15% of Discord’s workforce as of May 2020.

“T&S tech and processes should not be used as a competitive advantage,” Sentropy CEO John Redgrave said in a blog post on the announcement. “We all deserve digital and physical safety, and moderators deserve better tooling to help them do one of the hardest jobs online more effectively and with fewer harmful impacts.”


Cleanse platforms of online harassment and abuse


Redgrave elaborated on the company’s natural connection with Discord: “Discord represents the next generation of social companies — a generation where users are not the product to be sold, but the engine of connectivity, creativity, and growth. In this model, user privacy and user safety are essential product features, not an afterthought. The success of this model depends upon building next-generation Trust and Safety into every product. We don’t take this responsibility lightly and are humbled to work at the scale of Discord and with Discord’s resources to increase the depth of our impact.”

Sentropy launched out of stealth last summer with an AI system designed to detect, track and cleanse platforms of online harassment and abuse. The company emerged then with $13 million in funding from notable backers including Reddit co-founder Alexis Ohanian and his VC firm Initialized Capital, King River Capital, Horizons Ventures and Playground Global.

“We are excited to help Discord decide how we can most effectively share with the rest of the Internet the best practices, technology, and tools that we’ve developed to protect our own communities,” Redgrave said.


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