Deloitte Reports 50% Efficiency Gains with Intel AI PCs

Deloitte has documented significant efficiency gains after deploying Intel Core Ultra processor-powered AI PCs across its workforce, with processing times for routine tasks falling by 50%.

During a main-stage customer session at Intel Vision in Las Vegas, Deloitte executives discussed their strategic technology investment with Michelle Johnston Holthaus, CEO of Intel Products, and Christoph Schell, Intel’s Chief Commercial Officer.

“The return on investment is clear,” says Dave Kuder, US Consulting AI Insights & Engagement Market Offering lead at Deloitte Consulting LLP. “We recognised 18 to 24 months ago AI was going to have to be a huge investment for us. And then the challenge became ‘How do we deploy this capability to our professional team of 180,000 strong in the most cost-effective way?’ That’s where Intel Core Ultra-powered AI PCs have been central to us being able to deliver that capability and being able to deploy it.”

Intel Core Ultra technology enables on-device AI processing

Unlike cloud-based generative AI (Gen AI) tools that rely on data centre processing power, AI PCs can process data locally on the device itself — eliminating the need for internet connectivity and keeping data secure from third-party access.

AI PCs combine three processing components: a central processing unit (CPU), a graphics processing unit (GPU) and a neural processing unit (NPU). This architecture divides AI workloads effectively, with the GPU handling AI-accelerated digital content creation, the NPU managing sustained AI workloads and AI offload for extended battery life and the CPU providing fast response for low-latency AI tasks.

Deloitte’s consulting services span multiple industries, including financial auditing, retail operations, government efficiencies, automotive tax navigation, banking risk assessment, and specialised consulting in healthcare, life sciences, energy and utilities.

The firm employs more than 20,000 engineers who develop and implement technology solutions for clients. It is within this technical workforce that Intel-powered AI PCs have demonstrated their value.

“AI needs to be thought of as a feature, not a standalone product. And that means it must be embedded in how people work, in where they work, where business occurs,” says Bill Briggs, Deloitte Consulting’s Chief Technology Officer.

“We’ve embedded AI in our engineering platforms, and using AI PCs, we’ve seen a dramatic increase in productivity. The tasks they didn’t like to do – like environment provisioning, data pipeline, set up the CI/CD (continuous integration/continuous delivery) to be able to have builds deployed, testing documentation – all those tasks are now being automated. They’re necessary, but it's not why I’m a computer engineer,” he says.

Productivity benefits from Intel AI PC implementation

Bill notes that AI, particularly on-device capabilities, is changing how developers work by automating routine coding tasks. This allows Deloitte staff to concentrate on higher-impact projects for the company and its clients.

Dave Kuder explains that these capabilities are helping solve client challenges more efficiently: “We’re finding opportunities to optimise bringing AI and machine learning (ML) to the programming of robots on a manufacturing line or reducing the time to visually tag images to identify defects on a manufacturing line. Turns out some of the most interesting AI and ML problems that our clients are facing are the least sexy of them all. But that’s what starts to bring high ROI and drive tremendous value for many of our clients.”

Dounia Senawi, Deloitte Consulting's Chief Commercial Officer, revealed during the Intel Vision event that the firm is exploring additional applications for the neural processor on Intel AI PCs.

“We recently piloted our Tier 1 help desk application called TechSage using Intel-powered AI PCs. It’s designed to handle tasks ranging from simple password resets to more technical issues like Outlook or Teams troubleshooting. Applications like these free up our professionals to focus on more complex, high-impact work,” she says.

Dounia adds that Deloitte engineers particularly value the ability to use AI applications without requiring a cloud connection — allowing consultants who travel frequently to continue working productively during flights.

Intel introduced the AI PC in December 2023 with the launch of Intel Core Ultra processors. The company reports it is on track to power 100 million AI PCs by the end of 2025.

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