IBM Consulting & Microsoft accelerate generative AI adoption

Microsoft and IBM have extended their partnership to help their joint clients accelerate the deployment of generative AI and realise business benefits

IBM has announced an expansion of its collaboration with Microsoft to help joint clients accelerate the deployment of generative AI - and deliver a new offering that will provide clients with the expertise and technology they need to innovate their business processes and scale generative AI effectively.

In an announcement, the company said that its IBM Consulting wing, in collaboration with Microsoft, will focus on helping clients to implement and scale Azure OpenAI: a fully managed AI service that allows developers and data scientists to apply powerful large language models. It aims to help businesses define an adoption strategy and an initial set of specific and value-add generative AI use cases.

“Businesses are looking for responsible ways to adopt and integrate multi-model generative AI solutions that augment the work their teams are doing in areas such as creative content and code creation, content summarisation and search,” said Francesco Brenna, Global VP & Senior Partner, Microsoft Practice at IBM Consulting. “Our work with Microsoft is another example of IBM’s open ecosystem model designed to bring value to clients while helping them responsibly build and scale generative AI across their businesses.”

As part of the new solution, enterprise customers will also have access to IBM Consulting experts, including 21,000 data, AI and experience consultants, who can help them effectively implement generative AI models to advance their business transformation.

IBM and Microsoft taking an open ecosystem approach to AI

IBM Consulting takes an open and collaborative approach to plan, build, implement and operate generative AI solutions that embrace multiple models on multiple clouds from industry leaders. An open ecosystem approach helps clients define the right models and the right architecture to deliver the desired outcomes. As part of this open approach, IBM Consulting works with clients across industries to assess their generative AI readiness, define the right strategies for their business and help them implement and responsibly govern generative AI in production.

This work builds on recent momentum with IBM and Microsoft to help clients transform their businesses. IBM Consulting, which has a dedicated global practice focused on Azure Data and AI, has focused on training its consultants, who now have over 40,000 Azure certifications. Additionally, IBM Consulting brings expertise and capabilities to help Microsoft clients through its acquisition of Neudesic, which specialises primarily in Microsoft Azure.

IBM Consulting and Neudesic together were also recognised with Microsoft’s 2023 Partner of the Year Award in 13 categories. IBM Consulting is this year’s U.S. Partner of the Year Winner for GSI Growth Champion, which distinguishes IBM as the partner that’s demonstrated the most significant growth – a partner that best offers solutions aligned with Microsoft’s in driving digital innovation and cloud transformation for our joint customers in the U.S.

“Together, Microsoft and IBM are collaborating to deliver innovative solutions that will help customers responsibly accelerate deployment of generative AI,” said Dinis Couto, GM Global Partner Solutions, Microsoft. “As a leader in the delivery of generative AI and data solutions, we believe that partners like IBM are critical to enabling customers successful use of generative AI to advance business transformation.”

IBM Consulting announced recently that it had established a Center of Excellence (CoE) for Generative AI with over 1,000 consultants with specialised generative AI expertise to help transform global clients’ core business processes like supply chain, finance and talent, as well as customer experiences and IT operations.

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