LogicMonitor: Only half of companies are ready for AI

Report from LogicMonitor finds that only half of companies are ready for AI, while hybrid IT is here to stay as IT leaders encounter widespread challenges

C-suites have all eyes trained on AI – but those actually tasked with implementing it are less optimistic about their organisations’ ability to do so, according to a research report from SaaS-based unified observability platform LogicMonitor.

The report, Future Further, showcases global IT leaders’ attitudes towards everything from AI, to their frustrations with monitoring tools, to how their careers have been impacted by lack of time and resources.

With insights pulled from a survey of 500 global IT leaders across the United States, United Kingdom and Australia, the report details the mounting challenges businesses face as they navigate rocky cloud migrations, AI demands, chaotic infrastructure monitoring solutions, competing job priorities and more.

“For every business, building for the future starts with vision and insights. But without the proper tools, IT leaders are flying blind,” said Christina Kosmowski, CEO at LogicMonitor. “In a world where hybrid IT infrastructure is here to stay, the LogicMonitor Future Further report validates the importance of giving IT leaders and their teams the ability to clearly see what’s happening now to create the opportunities to plan for tomorrow.”

Removing chaos and cost from IT infrastructure monitoring tools 

The past decade's massive emphasis on cloud migration has slowed due to emerging business macroeconomics. A hybrid IT infrastructure model now dominates the landscape, causing chaos between on-prem and cloud infrastructure monitoring tools. The Future Further report found:

  • More than a third (36%) of IT leaders say their organisation won’t be conducting any further cloud migration through 2025 as those macroeconomic forces have taken hold.
  • Budget cuts and cost considerations are negatively impacting cloud migration for 80% of IT leaders.
  • Three out of every four (76%) of organisations with hybrid infrastructure have separate monitoring tools for their on-prem and cloud stacks.
  • 74% of IT leaders report spending more than a full business day each week troubleshooting and reacting to incidents

“Our research findings make it easy to empathise with IT leaders – almost half of them only have bad things to say about their current monitoring approach. While facing pressure from their teams to get ahead of any issues, they are too busy fighting fires to get the chance to proactively deliver on the mission of the business,” said Ryan Worobel, Chief Information Officer at LogicMonitor. “This isn’t just an issue for IT teams, this is a business critical problem. More than a third of the leaders we surveyed said they have put off projects which have the potential to increase revenue. That is a clear wake up call.”

The impact of AI on IT infrastructure monitoring 

While excitement about artificial intelligence is pervasive, especially among IT teams, research shows the underlying architectures may not be ready. With multiple infrastructure monitoring tools which aren’t part of a cohesive approach, the challenge to implement and benefit from AI grows. According to the Future Further report, only half (50%) of IT leaders say their company’s current infrastructure is equipped to handle greater use of AI. 

The report also found that IT leaders are grasping the immense potential of the technology, and even have a shortlist of desired outcomes it could help tackle. Two in five want to see AI provide recommendations for next steps they can take to resolve incidents.

To download the full Future Further report, including additional data and insights, click here.

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