Bosch expands Avaya partnership to aid global digital transformation

Bosch, a leading global supplier of technology and services, has expanded its partnership with communications specialist Avaya in order to further its digital transformation strategy across its global operations.

In furthering the current five-year partnership, Bosch has now signed a $60mn agreement with Avaya Private Cloud Services (APCS) that will see APCS provide communications solutions to 160,000 Bosch associates globally.

See also:

• Microsoft MEA appoints new leaders to oversee digital transformation

• Digital transformation driven by competition, not innovation

• Australian government in talks with Oracle, IBM and SAP over digital procurement deal

The deal is part of the wider “Next Generation Workplace” project between the two firms, aiming to make mobile working both easier and more efficient for Bosch’s associates.

“We have made a major commitment to drive agility by investing in our IT infrastructure. Accordingly, we need trusted partners that can help us deliver on our vision of the “Next Generation Workplace” and deliver the required levels of quality and service to our associates,” said Klaus Hüftle, Senior Vice President of Bosch.

“Avaya’s proven ability to deliver to demanding deadlines, deep knowledge of our business needs and the technical expertise to execute flawlessly makes them a natural choice to be one of those trusted partners. They are helping us to create a global standard solution that will be made available to Bosch’s 440+ subsidiaries and regional companies.”

Within this, Avaya will offer a range of cloud-based voice, contact and collaboration services, helping Bosch to roll out standard solutions to its partners worldwide.

“We are strengthening our relationship with a world-leading technology company, and playing our part in helping Bosch to achieve its digital transformation objectives and empower its workforce,” said Nidal Abou-Ltaif, President of Avaya International.

“Avaya is proud of the endorsement in us that this agreement reflects and we look forward to working more closely with them over the coming years.”