Cisco: focus on security and collaboration for hybrid work
Cisco says companies should focus on security and collaboration to optimise the experience of hybrid working in a cloud-first world.
The company has produced a report – Accelerating Digital Agility – that aims to help CIO’s and IT decision makers maximise investments and drive innovation.
According to Cisco, 56 per cent of IT decision makers are investing in cloud applications, 56 per cent in network security, 51 per cent in cloud security, and 45 per cent in multi-cloud infrastructure in 2021/22.
The report covers advice for IT leaders who are under pressure to deliver secure collaboration tools for a distributed workforce while maximising cost-value and delivering the best end-user experience possible.
IT teams, it says, must embrace cloud and XaaS, as well as “tackling corporate and societal issues with technology”.
‘Speed, flexibility and choice’
Liz Centoni, Cisco's chief strategy officer and GM, applications, said, “"IT leaders are at the forefront of ensuring critical success for their organizations in 2021. Even as questions remain and new challenges will surface, CIOs and IT decision makers are telling us they need to accelerate digital agility for their teams, so they have the speed, flexibility and choice to consume services across both traditional and modern environments.
Accelerating Digital Agility – key findings
- To prepare for the future of work, teams need highly secure access and the best collaboration experiences to succeed as a hybrid workforce. While a majority (61 per cent) of CIOs and ITDMs are unsure of what the future of work looks like, 89 per cent believe that maintaining security, control, and governance across user devices, networks, clouds, and applications is essential. Most (86 per cent agree it is important to empower a distributed workforce with seamless access to applications and high-quality collaborative experiences. Securing the expanded threat landscape created by a distributed workforce is paramount – 88 per cent believe it is important to secure remote work tools and protect customer or employee data in the distributed work environment.
- IT teams must create optimized end-user experiences to keep pace with IT environments that have become increasingly distributed, dynamic, and complex. More than three-fourths of the CIOs and ITDMs surveyed agree that user experience should focus on delight versus satisfaction. To deliver a great user experience, 89 per cent think it is important to ensure a consistent application performance across both the application and infrastructure, and 86 per cent believe it is important to make infrastructure as dynamic as application software to meet the changing policy and optimisation needs of the application and developer. While the user experience should aim to delight, nearly all (90 per cent) say it is important or very important to maintain application-to-infrastructure security to meet compliance without slowing down the business.
- The need for agility, speed, scalability and security is driving adoption of hybrid cloud environments and SASE (Secure Access Service Edge) solutions. CIOs and ITDMs are using cloud to achieve business resilience. However, there is no one-size-fits-all cloud solution. While most CIOs and ITDMs (84 per cent) agree it is important to offer freedom of choice when it comes to cloud environments – whether on premises, public cloud, private cloud or SaaS – 86 per cent think offering a consistent operational model across these environments is essential. Nearly 70 per cent of CIOs and ITDMs have adopted SASE solutions because they were investing in cloud applications that needed to be secured (61 per cent), they like to stay up-to-date on industry best practices (56 per cent) and/or their workforce is going to stay distributed (37 per cent).
- Customers expect a cloud-consumption experience regardless of whether their solutions are deployed on-prem or in the cloud, leading to widespread adoption of "as a Service" solutions. Of those surveyed, 73 per cent have adopted ‘as a Service’ solutions and 76 per cent use flexible consumption models. Three fourths of those surveyed believe that ‘as a Service’ will help deliver a better experience for the end user and a better experience for IT teams, helping their organizations achieve operational consistency. In addition, 76 per cent say ‘as a Service’ will provide better business outcomes, and 77 per cent want ‘as a Service’ solutions to simplify processes and remove risk.
- Technology will be a driving factor in the facilitation of CIOs and ITDMs to tackle talent retention, internal corporate initiatives and broader societal issues in 2021. Most CIOs and ITDMs (85 per cent) believe the ability to attract and retain talent in the all-digital world will be critical. Nearly half of those surveyed said they are upskilling current talent (49 per cent) and investing in talent in new areas (46%) over the next 12 months. Most CIOs and ITDMs (90 per cent) plan to tackle internal initiatives in 2021, including sustainability (50 per cent), employee mental health (50 per cent), privacy (47 per cent), diversity and inclusion (47 per cent). In addition, 85 per cent will tackle external societal issues in 2021, including digital divide (39 per cent), healthcare (37 per cent), climate change (35 per cent), social justice (34 per cent), human rights (33 per cent), misinformation or "fake news" (31 per cent), poverty, hunger and homelessness (28 per cent)
Fastly's CDN Reportedly to Blame for Global Internet Outage
A huge outage has brought down a number of major websites around the world. Among those affected are gov.uk, Hulu, PayPal, Vimeo, and news outlets such as CNN, The Guardian, The New York Times, BBC, and Financial Times.
It is thought a glitch at Fastly ─ a popular CDN provider ─ is causing the worldwide issue. Fastly has confirmed it’s facing an outage on its status website but fails to specify a reason for the fault ─ only that the problem isn’t limited to a single data centre and, instead, is a “global CDN disruption” that is potentially affecting the company’s global network.
“We’re currently investigating potential impact to performance with our CDN services,” the firm said.
What is Fastly?
Fastly is a content delivery network (CDN) company that helps users view digital content more quickly. The company also provides security, video delivery, and so-called edge computing services. They use strategically distributed, highly performant POPs to help move data and applications closer to users and deliver up-to-date content quickly.
The firm has been proving increasingly popular among leading media websites. After going public on the New York Stock Exchange in 2019, shares rose exponentially in price, but after today’s outages, Fastly’s value has taken a sharp 5.21% fall and are currently trading at US$48.06.
What are CDNs?
Content delivery networks (CDNs) are a web of small computers, or servers, that link together to collaborate as a single computer. CDNs improve the performance of internet-connected devices by placing these servers as close as possible to the people using those devices in different locations, creating hundreds of points of presence, otherwise known as POPs.
They help minimise delays in loading web page content by reducing the physical distance between the server and the user. This helps users around the world view the same high-quality content without slow loading times.
Without a CDN, content origin servers must respond to every single end-user request. This results in significant traffic to the origin and subsequent load, thereby increasing the chances for origin failure if the traffic spikes are exceedingly high or if the load is persistent.
The Risk of CDNs
Over time, developers have attempted to protect users from the dangers of overreliance through the implementation of load balancing, DDoS (Denial of Service) protection, web application firewalls, and a myriad of other security features.
Clearly, by the state of today’s major website outage, these measures aren’t enough. Evidently, CDNs present a risk factor that is widely underestimated ─ which needs to be rectified with haste. Content delivery networks have become a key part of the global infrastructure, and so it’s imperative that organisations start to figure out risk mitigation strategies to protect companies reliant on the interconnected service from further disruption and disarray.