A closer look into Rapid7
Rapid7 believes in simplifying the complex through...
Technology Magazine takes a closer look into Rapid7 and the company executives.
Rapid7 believes in simplifying the complex through shared visibility, analytics, and automation that unite teams around challenges and successes of cybersecurity.
The company prides itself on its workforce, it says that its people are passionate about advancing security through community-driven research, product development, and so much more, they are challenging convention to create a more secure future.
Featured technology partners:
Amazon Web Services
If you are looking to become a partner of Rapid7, you can register your interest here.
Notable customers of the company include; Harley Davidson, The Washington Post, United Airlines, Domino’s Pizza Company and Hilton Hotels.
Corey E. Thomas
Corey is the CEO and the Chairman of the board of directors at Rapid7. Corey’s journey at Rapid7 commenced back in 2008 when his role was Vice President, his promotion to Chairman of the board came back in January 2019.
Andrew is the President and Chief Operating Officer of Rapid7. He manages the company’s go-to-market initiatives including global sales, marketing, customer engagement, consulting, and IT functions. His journey started back in 2015 when his role consisted of being the company’s Senior Vice President of Logentries. He was then promoted to the Chief Operating Officer.
Tas is the Co-Founder and Chief Technology Officer at Rapid7. He is responsible for the development and integration of the company’s solutions, driving the technical direction to enable customers through quality, simplicity, and innovation.
Corey E. Thomas
Chief Executive Officer and Chairman.
Michael J. Berry
Lead Independent Director
Five9: the cloud software industry leaders acquired by Zoom
Five9 is the leading provider of cloud contact centre software. Driven by a passion for transforming contact centres into customer engagement centres of excellence, Five9 have a deep understanding of the cost and complexity of running a contact centre.
Founded in 2001, Five9 help contact centres of every size create powerful connections.
The company has over 20 years of cloud contact centre experience, reaches over 2,000 customers worldwide, and annually reaches over 7 billion customer interactions.
Built on a highly reliable, secure and scalable cloud platform, Five9 makes it easy to rapidly trial and deploy new services. Its software also future proofs businesses by supporting AI and other emerging technologies.
Utilising cloud capabilities for improved customer experience
Offering software that creates more successful customer interactions, Five9’s cloud contact centre software increases contact centre productivity. This is without the capital expense and maintenance costs of premise-based systems.
Built on flexible architecture that adapts to a company’s changing needs, Five9 customers benefit from a secure, reliable and scalable contact centre.
Five9’s cloud contact centre platform also gives customers access to an extensive ecosystem of partners. Its platform can be enhanced with leading customer relationship management, analytics, workforce management, performance management solutions and telephony providers.
By utilising cloud technology, Five9 customers have access to the latest capabilities through no-touch, non-disruptive real-time upgrades.
Five9’s recognition for industry-leading software
As a leading cloud contact centre software provider, Five9 has been recognised by leading industry publications and organisations for its success and innovative solutions.
For the fourth consecutive year, Five9 has ranked as a global leader for The Aragon Research Globe for Intelligent Contact Centres 2021.
Five9 was also one of only three providers to earn the MetriStar Top Provider award when evaluated as part of Metrigy’s global 2021-2022 Workforce Optimisation and Engagement research study.
Five9: Zoom’s first major acquisition
Zoom Video Communications has agreed to buy Five9 for about $14.7bn, marking the company’s first major acquisition.
This deal with Five9 will help expand the company’s Zoom Phone offering.
“I believe the combination of Zoom and Five9 will be a game-changer. Joining forces will create a transformative opportunity for two strong companies with complementary capabilities and shared values,” said Five9’s CEO, Rowan Trollope.
With Zoom’s reach and brand, the acquisition will help Five9 propel forward and help the company deliver on its goal of significant international expansion