Higher education CIOs expect business model change due to digital transformation

By Jonathan Dyble
According to a recent report from Garner, Chief Information Officers (CIOs) within the higher education sector are expecting a significant business mode...

According to a recent report from Garner, Chief Information Officers (CIOs) within the higher education sector are expecting a significant business model change within institutions that will see a greater implementation and acceptance of digital transformation.

Currently, digitisation is the eighth most invested in area amongst universities, whilst this ranks second in all other industries.

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“This may be because higher education is among the least digitised industries,” said Jan-Martin Lowendahl, Vice President of Gartner. “The average higher education institution has a large backlog of digital enablement before it can even can think about digital transformation.

However, whilst it is just the eighth most invested in area, digital transformation has been cited by CIOs as the fifth most important strategic business priority in the survey, with a further 59% of respondents stating that there will be a greater emphasis placed on incorporating top technologies within Universities.

This is considered necessary in order to differentiate from other institutions, enabling the attraction of new students whilst also helping currently enrolled students to succeed.

“Considering that higher education is, in principle, an ‘information’ industry with huge digital potential compared to other industries, digitalisation needs to become a top priority,” Lowendahl said.

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