Microsoft and BT announce new strategic partnership

By Catherine Gray
Microsoft and BT have announced a new partnership paving the way for the development of revolutionary cloud-based products and services

The new strategic partnership between technology companies Microsoft and BT will drive innovation and growth in the telecoms sector. This partnership looks to shape the future of voice calling.

As part of the new agreement, BT’s global managed voice services will transition to the cloud. The unique partnership also paves the way for the development of revolutionary new cloud-based products and services for BT’s voice customers and the wider telecoms sector.

Omar Abbosh, Corporate Vice President of Industry Solutions at Microsoft, said: “The partnership announced by Microsoft and BT is just the start of an exciting, shared journey of innovation and collaboration that will shape the future of telecoms.”

“By transitioning global managed voice services to the cloud, BT can use Microsoft’s cutting-edge tools to develop new communications services that meet the needs and demands of today’s customers. By aligning our visions for communication, connectivity, security and digital technology, Microsoft and BT will support real growth for businesses across the world,” he continued.

Combining expertise to shape the future of voice-calling

Under the partnership Operator Connect will help BT create new business models and revenue streams as it innovates, creates and grows. Operator Connect currently supports telecoms operators adding their calling plans to Microsoft Teams.

Bas Burger, CEO of Global at BT, said: “BT and Microsoft are at the forefront of innovation in global digital platforms and connectivity that will take technology and communication beyond limits. This partnership will ensure all of Microsoft’s solutions work ‘Best on BT’ and support both companies’ commitments to improving digital skills in the community.”

BT will offer its managed voice services directly through Microsoft Teams. This will enhance communication experiences for customers and create new opportunities for growth. The number of users of BT’s managed Microsoft Teams collaboration service has almost doubled during the past 12 months.

With this new partnership, Microsoft’s focus on placing cutting-edge security at the heart of business will be combined with BT’s own expertise. Furthermore, BT’s extensive threat intelligence gained from protecting one of the world’s largest global networks will be utilised to enable and protect modern, collaborative workspaces


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