Jun 1, 2020

Profile: DigitalOcean - The Developer Cloud

Kayleigh Shooter
4 min
We take a look into DigitalOcean, a leading cloud technology company, and what products and services it offers to consumers.

Business Overview:

Digita...

We take a look into DigitalOcean, a leading cloud technology company, and what products and services it offers to consumers.

Business Overview:

DigitalOcean is on a mission to simplify cloud computing so developers and their teams can spend more time building software that changes the world. They; foster the global developer and entrepreneurial communities because they are the source of their ideas and innovation and essential to the sustained growth, make decisions that eliminate complexity and obstacles to their moving fast so we can enable our customers to focus on testing their Ideas, building their businesses and realizing their dreams and create an environment where they are transparent and respectful so they are confident in bringing our best selves on behalf of our customers and each other, every day. 

Product portfolio:

  • Droplets: Get the flexibility you need to get up and going quickly. Select a Standard or Performance SSD Droplet and customize from there. 

Choose a type and size - Choose from Standard Plans that offer a mix of memory and shared vCPUs, or Performance Plans that provide dedicated hyper-threads from best-in-class Intel processors.

Global availability - Deploy your Droplets and get a reliable connection and flat pricing across 8 data center regions.

  • Kubernetes: Provision and deploy to your Kubernetes cluster in minutes.

Productivity - Develop and iterate more rapidly with easy application deployment, release updates, and management of your apps and services.

Resource efficiency - Kubernetes knows the compute, memory, and storage resources each application needs and schedules instances across the cluster to maximize resource efficiency.

Streamline operations -  Automate application deployments, monitoring, instance replication, cluster scheduling, and seamless application releases.

High availability - Kubernetes routinely checks the health of your applications to detect and replace instances that are not responsive.

Scalability - Use the Kubernetes Horizontal Pod Autoscaler to add instances of your application services as needed to meet demand.

Portability - Applications deployed to DigitalOcean Kubernetes can run anywhere Kubernetes is supported, making it easy to deploy across environments and clouds. 

  • Databases: Quickly and easily spin up a high-performance database cluster.

Worry free setup and maintenance - Launch a database cluster with just a few clicks and then access it via our simplified UI or an API. Never worry about maintenance operations or updates – we handle that for you. 

Highly scalable - Scale up at any time to support your business growth.

Free daily backups - Your data is critical. That’s why we ensure it’s backed up automatically every day.  Restore data to any point within the previous seven days.

Automated failover - In the event of a failure, Managed Databases will automatically switch data handling to a standby node to minimize downtime.

Fast and reliable performance - Managed Databases run on enterprise-class hardware and SSD storage, giving you lightning-fast performance.

End-to-end security - Databases run in your account’s private network, which isolates communication at the account or team level. Requests via the public internet can still reach your database, but only if you whitelist specific inbound sources. Data is also encrypted in transit and at rest.

  • Spaces: Spaces complements local and network storage to help your business scale.

Spend less - Easy, predictable pricing that can provide over 90% savings on storage and bandwidth costs compared to other providers.

Reduce complexity - Object storage with a built-in content delivery network (CDN) meets your infrastructure needs with a simpler architecture.

Move faster - Easy to use in just 2 clicks, creating the most efficient design possible with API docs that anyone can understand.

Easily integrate - Our API is S3-compatible, so you can reuse existing tools and code.

Access globally - Over 150,000 businesses and 1 million developers around the world use DigitalOcean’s secure and reliable cloud infrastructure.

CloudWays and DigitalOcean:

Cloudways needed a different cloud provider in order to reach a larger number of SMBs. By partnering with DigitalOcean, they could evolve their product to better serve customers at a lower cost –  without sacrificing any reliability. 

What they found after beginning to work with DigitalOcean was that the partnership included much more than a lower cost point on virtual servers. Not only did they find culture and value alignment, they benefited from DigitalOcean’s focus on simplicity and community. Cloudways saw an increase in lead generation and free trials from DigitalOcean’s community engagement and reached a new audience that read the tutorials. 

Finally, DigitalOcean’s focus on developing a simple experience for developers made development even easier for the Cloudways team. And they were able to pass that simplicity on to their own customers.

Find out more about the company here

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Jul 26, 2021

Five9: the cloud software industry leaders acquired by Zoom

five9
Cloud
contact centre
Catherine Gray
2 min
Following the announcement of Zoom buying cloud company Five9 for almost $15billion, we take a deeper look into the company’s history and success

Five9 is the leading provider of cloud contact centre software. Driven by a passion for transforming contact centres into customer engagement centres of excellence, Five9 have a deep understanding of the cost and complexity of running a contact centre.

Founded in 2001, Five9 help contact centres of every size create powerful connections. 

The company has over 20 years of cloud contact centre experience, reaches over 2,000 customers worldwide, and annually reaches over 7 billion customer interactions. 

Built on a highly reliable, secure and scalable cloud platform, Five9 makes it easy to rapidly trial and deploy new services. Its software also future proofs businesses by supporting AI and other emerging technologies.

Utilising cloud capabilities for improved customer experience

Offering software that creates more successful customer interactions, Five9’s cloud contact centre software increases contact centre productivity. This is without the capital expense and maintenance costs of premise-based systems.

Built on flexible architecture that adapts to a company’s changing needs, Five9 customers benefit from a secure, reliable and scalable contact centre.

Five9’s cloud contact centre platform also gives customers access to an extensive ecosystem of partners. Its platform can be enhanced with leading customer relationship management, analytics, workforce management, performance management solutions and telephony providers.

By utilising cloud technology, Five9 customers have access to the latest capabilities through no-touch, non-disruptive real-time upgrades.

Five9’s recognition for industry-leading software

As a leading cloud contact centre software provider, Five9 has been recognised by leading industry publications and organisations for its success and innovative solutions.

For the fourth consecutive year, Five9 has ranked as a global leader for The Aragon Research Globe for Intelligent Contact Centres 2021. 

Five9 was also one of only three providers to earn the MetriStar Top Provider award when evaluated as part of Metrigy’s global 2021-2022 Workforce Optimisation and Engagement research study.

Five9: Zoom’s first major acquisition

Zoom Video Communications has agreed to buy Five9 for about $14.7bn, marking the company’s first major acquisition.

This deal with Five9 will help expand the company’s Zoom Phone offering.

“I believe the combination of Zoom and Five9 will be a game-changer. Joining forces will create a transformative opportunity for two strong companies with complementary capabilities and shared values,” said Five9’s CEO, Rowan Trollope.

With Zoom’s reach and brand, the acquisition will help Five9 propel forward and help the company deliver on its goal of significant international expansion

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