SAP partners with Expo 2020 Dubai to personalise vistor experiences
Scheduled to open one year from now, on October 20, 2020, Expo 2020 Dubai will be a 173 day-long worldwide expo showcasing humanity’s potential for a truly connected, high tech world.
The event organisers are using solutions from SAP to help optimise processes and costs and deliver personalised experiences to an expected 25mn visitors from 192 participating countries.
"SAP is helping Expo 2020 Dubai transform the on-site experience for its visitors," said Luka Mucic, Member of the Executive Board and Chief Financial Officer, SAP SE. "We are using global best practices so Expo 2020 Dubai can combine customer experience data, so-called X-data, with operational data, O-data, in real time. This helps Expo 2020 Dubai listen, understand and act on millions of participant and visitor data points in real time as part of our commitment to helping organizations become intelligent enterprises in the experience economy."
Expo 2020 Dubai is currently using SAP S/4HANA for back-end financials, HR and procurement and the SAP C/4HANA suite for real-time visitor information. It is using the SAP Analytics Cloud solution and SAP Digital Boardroom for real-time analytics and visualized reporting for enhanced decision-making.
Expo 2020 Dubai is also planning to implement the SAP Customer Checkout application to process retail sales transactions from hundreds of points of sale across the site.
At the Expo 2020 Global Media Briefing, SAP will demonstrate PODium, its interactive technology platform to assist People of Determination effectively navigate the Expo 2020 site. As an innovative enterprise software partner, SAP has co-developed the platform with Expo 2020 Dubai through the SAP Co-Innovation Lab location in UAE.
The platform optimizes experiences for People of Determination based on their accessibility requirements, using analytics and experience management technologies from SAP – coupled with input from Internet of Things (IoT) and mobile tracking technologies.
"SAP is key to helping Expo 2020 Dubai deliver a seamless, integrated experience for organizers, participants and visitors," said Mohammed Al Hashmi, Chief Technology Officer, Expo 2020 Dubai. "We're using the latest solutions from SAP in areas such as analytics and customer profiling to help tailor the Expo experience for millions of visitors based on their personal preferences."
Nozomi Networks secures US$100m investment
Nozomi Networks, a San Francisco-based industrial cybersecurity startup, has raised US$100 million from its customers and technology partners to help build new products and expand sales.
The Series D funding round was led by Triangle Peak Partners, and also includes investment from a number of equipment, security, service provider and go-to-market companies including Honeywell Ventures, Keysight Technologies and Porsche Digital.
“As we began the fund-raising process, many of the largest ecosystem partners in the world along with our customers recognised Nozomi Networks as the industry leader and requested the opportunity to invest in the company,” said Edgard Capdevielle, President and CEO of Nozomi Networks. “It’s the ultimate endorsement when not only a prestigious firm such as Triangle Peak Partners leads the investment, but customers and partners embrace Nozomi Networks and further validate our market leadership.”
How will Nozomi Networks use the investment?
The company will use this latest investment to help scale product development efforts as well as its go-to-market approach globally. Specifically, Nozomi Networks will grow its sales, marketing and partner enablement efforts, and enhance its products to address new challenges in both the operational technology (OT) and internet of things (IoT) visibility and security markets. With ransomware and malware attacks on organisations and critical infrastructure at an all-time high, the need for Nozomi Networks solutions has never been greater.
“With the OT and IoT security market on the verge of explosive growth, Nozomi Networks has not only risen to the top but is strongly positioned to continue to outpace the market,” said Dain F. DeGroff, Co-founding Partner and President, Triangle Peak Partners.“The company’s consistently strong performance in combination with an impressive R&D model and its ability to scale quickly set itself apart. We’re excited to be a part of Nozomi Networks’ future.”
Digitalisation is changing and disrupting entire industries, and now more than ever, cybersecurity is playing a crucial role for all companies. With the constant rise of cyber threats facing asset owners around the world, including critical infrastructure, customers are looking for better and more efficient ways to protect operating environments and reduce cybersecurity risk, explained Que Dallara, President and CEO, Honeywell Connected Enterprise.