Dec 1, 2020

Totum Labs raises $13mn for satellite IoT connectivity

Totum Labs
satellite
IoT
William Smith
2 min
San Diego, California-based Totum Labs is a satellite IoT connectivity company focusing on the tracking of assets from space
San Diego, California-based Totum Labs is a satellite IoT connectivity company focusing on the tracking of assets from space...

San Diego, California-based Totum Labs is a satellite IoT connectivity company focusing on the tracking of assets from space.

The company is combining Low Power Wide Area IoT connections with satellite tracking using its Doppler Multichannel Spread Spectrum (DMSS) technology, which allows for the tracking and monitoring of assets globally at a low cost.

Totum Labs has developed a System on a Chip (SOC) with built in DMSS to enable low power sensors to communicate with satellites, powered by batteries with a life of over ten years.

Since its foundation two years ago, the company has raised over $15mn Its latest series A round was led by space economy-focused Space Capital and early stage venture capital fund Heroic Ventures, raising $13mn. Also participating were existing investors including Qamcom and the co-founder of semiconductor giant Qualcomm.

In a press release, Ted Myers, Founder and CEO of Totum Labs, said: "Others that have launched satellites are not on a technical path to scale to billions of connections and they will largely be limited to high value, low-volume endpoints historically associated with satellite connectivity. Only Totum's DMSS technology can go head-to-head with the cellular industry for LPWA connectivity and provide a robust and cost-effective connectivity experience for a massive number of endpoint connections across a wide variety of industry use cases."

The company said the funding would allow it to more rapidly commercialise its low power sensor to satellite network.

"Totum has a dominant waveform with an unparalleled link budget that positions the company to unlock the massive LPWA asset tracking and monitoring market," said Matt Robinson, Founder and Managing Partner of Heroic Ventures. "The Totum team has unmatched LPWA communications technical expertise and we are thrilled to support them."

"We see Totum's deep communications expertise and DMSS technology as highly differentiated from other players who come to the market as a pure satellite industry orientation," said Tom Ingersoll, Managing Director of Space Capital.

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Jul 26, 2021

Five9: the cloud software industry leaders acquired by Zoom

five9
Cloud
contact centre
Catherine Gray
2 min
Following the announcement of Zoom buying cloud company Five9 for almost $15billion, we take a deeper look into the company’s history and success

Five9 is the leading provider of cloud contact centre software. Driven by a passion for transforming contact centres into customer engagement centres of excellence, Five9 have a deep understanding of the cost and complexity of running a contact centre.

Founded in 2001, Five9 help contact centres of every size create powerful connections. 

The company has over 20 years of cloud contact centre experience, reaches over 2,000 customers worldwide, and annually reaches over 7 billion customer interactions. 

Built on a highly reliable, secure and scalable cloud platform, Five9 makes it easy to rapidly trial and deploy new services. Its software also future proofs businesses by supporting AI and other emerging technologies.

Utilising cloud capabilities for improved customer experience

Offering software that creates more successful customer interactions, Five9’s cloud contact centre software increases contact centre productivity. This is without the capital expense and maintenance costs of premise-based systems.

Built on flexible architecture that adapts to a company’s changing needs, Five9 customers benefit from a secure, reliable and scalable contact centre.

Five9’s cloud contact centre platform also gives customers access to an extensive ecosystem of partners. Its platform can be enhanced with leading customer relationship management, analytics, workforce management, performance management solutions and telephony providers.

By utilising cloud technology, Five9 customers have access to the latest capabilities through no-touch, non-disruptive real-time upgrades.

Five9’s recognition for industry-leading software

As a leading cloud contact centre software provider, Five9 has been recognised by leading industry publications and organisations for its success and innovative solutions.

For the fourth consecutive year, Five9 has ranked as a global leader for The Aragon Research Globe for Intelligent Contact Centres 2021. 

Five9 was also one of only three providers to earn the MetriStar Top Provider award when evaluated as part of Metrigy’s global 2021-2022 Workforce Optimisation and Engagement research study.

Five9: Zoom’s first major acquisition

Zoom Video Communications has agreed to buy Five9 for about $14.7bn, marking the company’s first major acquisition.

This deal with Five9 will help expand the company’s Zoom Phone offering.

“I believe the combination of Zoom and Five9 will be a game-changer. Joining forces will create a transformative opportunity for two strong companies with complementary capabilities and shared values,” said Five9’s CEO, Rowan Trollope.

With Zoom’s reach and brand, the acquisition will help Five9 propel forward and help the company deliver on its goal of significant international expansion

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