Unily to create a digital workplace platform to drive British Airways' digital transformation

By Laura Mullan
British intranet-as-a-service firm, Unily, has announced that it will help British Airways transform the way the business communicates with its employee...

British intranet-as-a-service firm, Unily, has announced that it will help British Airways transform the way the business communicates with its employees.

Through the full-scale rebuilt of British Airways existing intranet, the firm will provide access to one single channel of digital communications, connecting 44,000 employees across the globe.  

Set to launch this year, the platform called ‘ONE’ claims to be a “mobile first, one-stop shop capable of managing all staff to staff communications in one user-friendly digital platform.”

Founded in 2005, Unily creates intranet-based digital workplace platforms for companies such as McDonald's, Hershey Chocolate, and L’Oréal.

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Paul Jackson, UK MD Unily said: “British Airways is one of the most important players in global aviation and we are very excited to be involved with taking their internal communications forward with this digital platform designed to connect its employees wherever they are in the world. It’s exciting to see such joined up thinking coming to fruition.”

Oneworld – an alliance of the leading airlines including British Airways – celebrates its 20th anniversary this month and has committed to investing £6.7bn to improve the customer experience over five years through new aircrafts, new cabins, new catering, new lounges, WiFi, and new routes.

Drew McMillan, Director of Colleague Communication and Engagement at British Airways added: “British Airways is committed to a multi-billion investment programme, focussed on improving the experience for our customers at every stage of their journey.

“By providing this new, mobile Unily intranet solution to our 44,000 colleagues, we are helping them to connect and communicate more effectively, which ultimately means a more consistent, high-quality service delivered to our valued customers.”

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