James Kirby is Senior Vice President and Head of EMEA at CSG, where he is responsible for the go-to-market strategy and business development across the region. His international experience helps him craft service offerings that improve customer experience. With 20 years’ experience at CSG, Kirby puts customer excellence and continuous improvement at the centre of his strategy. He has previously held product management, business development and services roles within CSG.
SVP & Head of EMEA Business