Hudson’s Bay Company appoints new technology and digital lead

Leading Canadian retail company Hudson’s Bay Company (HBC) has appointed Stephen Gold as the new Chief Technology and Digital Operations Officer at the firm.

In his new position, Gold will be responsible for overseeing the company’s newly formed digital team that will look to lead the firm’s digital transformation strategy across its retail banners, with a key focus on the innovative technologies and the use of data.

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“The way customers shop and engage with retailers is constantly evolving and we must have technology solutions that can deliver unique omnichannel experiences to exceed customer expectations,” said Gold.

“I am excited to join the HBC team and look forward to enhancing the Company's digital and technological capabilities to drive business performance.”

Gold will bring a variety of experience to HBC, having previously worked as both the CIO of CVS Health and the Senior Vice President and CIO of Avaya.

In addition, Gold has stood on the Board of Directors at St. John’s University for four years, whilst also acting on the Boards of a number of startups including Kazuhm and Analytics Ventures.

“Steve is a seasoned technology and digital leader, who has a deep understanding of the retail market and has a proven track record of delivering large-scale technology initiatives that positively impact business outcomes,” said Helena Foulkes, CEO of HBC.

Gold will Janet Schalk in the role who is set to leave the company on 1 August.