IBM's seven steps to digital transformation
One of the world’s leading technology giants, IBM, has shared its seven steps to digital transformation. We summarise their digital transformation strategies below. These 7 steps are key to driving digital transformation initiatives.
1. Find your platform
Choosing the correct platform will play a key role in your transformation, you need to reinvent the core of your business by building a platform that plays to your strengths. In the digital age, there are many options for you to choose from.
Nail down what your business does best. Once your purpose is clear, build a platform around it, ensuring the customer is the centre of gravity. Made up of proprietary data, expertise and workflow, the platform is your way of staking a claim on the market.
2. Build it on data
Digital transformation involves carefully curated data that serves your platform and differentiates your business.
It’s a key role in what you do with your data. It’s what really matters, so focus all your efforts on feeding your platform and informing your core business strategy and business processes. Curate and enrich your data so it meets specific business needs, functions and workflows, and put in place robust data governance. You need to optimise your big data for a fully effective digital transformation.
3. Architect for change
Build scale, speed and flexibility into every area of your business, starting with the platform.
Create a manifesto for continuous change. Align your business architecture with emerging technology architecture. Link every change to the legacy system with your vision of a future state, using the open hybrid multi-cloud as a stepping stone.
4. Design intelligent workflows
For long term success, you need to infuse machine and human intelligence into your customer-facing workflows.
Today’s customers expect to be engaged in ways that are humanised, founded in empathy and attuned to context. Build strategic workflows that are automated, intelligent and efficient; they will learn continuously and augment employee decisions.
6. Get agile
To kick start your digital transformation journey you need to work fast - with purpose and break down internal boundaries to delight customers.
Strategic agility is the foundation for culture transformation, new ways of working and exponential growth. Assemble agile teams that span organisational boundaries to naturally share ideas and insights, with one goal in mind: to meet customer needs quickly.
6. Empower your people
The key to driving digital transformation is your people. Continuously upskill your existing talent and hire curious, inventive people.
Give your people the tools to grow in line with business needs. Leverage AI to identify skills gaps, design personalised learning programmes and mobilise people across new roles and opportunities. Reward curiosity and an experimental mindset in hires and existing talent.
7. Scale-up security
Find the sweet spot between frictionless user experience and trusted transactions.
Cybersecurity is critical to trust in, and longevity of, your business platform. Artificial Intelligence can take cybersecurity to the next level, framing it as proactive rather than defensive and ensuring strong authentication of transactions without restricting customer engagement.
These seven steps should be implemented into all business models to ensure real-time business transformation in these ever-evolving, digital times.
Logi Analytics Webinar: Meet the speaker
Data allows business owners to leverage digital insights and embrace the power of data-driven business intelligence to make more informed decisions that are better for business growth and evolution. By using data to drive its actions, an organisation can contextualise and/or personalise its messaging to its prospects and customers for a more customer-centric approach.
BizClik Media Group and Logi Analytics invite you to explore next-gen embedded analytics in our live webinar. There’s still time to sign up for the event entitled ‘Application Imperative: How Next-Gen Embedded Analytics Power Data-Driven Action’, which is taking place on 10 June at 4 pm BST.
The webinar will be led by Constellation Research’s Principal Analyst, Doug Henschen, who focuses on data-driven decision-making. Henschen’s Data-to-Decisions research examines how organisations employ data analysis to reimagine their business models and gain a deeper understanding of their customers.
Henschen's research acknowledges that innovative data analysis applications require a multi-disciplinary approach starting with information and orchestration technologies, continuing through business intelligence, data visualisation, and analytics, and moving into NoSQL and big-data analysis, third-party data enrichment, and decision-management technologies.
Constellation Research is a technology research and advisory firm based in Silicon Valley. Prior to joining Constellation, Doug Henschen led analytics, big data, business intelligence, optimisation, smart applications research, and news coverage at InformationWeek.
What will the webinar cover?
This exclusive webinar will explain next-gen embedding capabilities that will enable your company to:
- Eliminate unproductive toggling between transactional interfaces and purely analytic dashboards
- Drive two-way interactions between app features and embedded analytics to drive data-driven action
- The compounding impact of embedded analytics on your overall ROI
- Harness analytics as triggers for automated workflows and suggested next-best actions
- Enable developers to build quickly without coding while customising self-service options for end users
Logi Analytics is the only developer-grade analytics solutions provider focused exclusively on embedding analytics in commercial and enterprise applications, empowering the world’s software teams with the most intuitive data analytics solutions and a team of dedicated professionals invested in your company’s success.
Why not sign up today to find out exactly how Logi Analytics can revolutionise your data analytics game?
We look forward to seeing you there!