May 17, 2020

Apple’s record quarterly results built on iPhone; services

William Smith
2 min
Apple has announced record results for the first quarter of the 2020 financial year
Apple has announced record results for the first quarter of the 2020 financial year.

Apple said that international sales made up 61% of the total, with...

Apple has announced record results for the first quarter of the 2020 financial year.

Apple said that international sales made up 61% of the total, with revenue reaching $98.1bn, up 9% year-on-year. Other standout results included a record net income of $22.2bn with an operating cash flow of $30.5bn.

“We are thrilled to report Apple’s highest quarterly revenue ever, fueled by strong demand for our iPhone 11 and iPhone 11 Pro models, and all-time records for Services and Wearables,” said Tim Cook, CEO of Apple, in a press release. “During the holiday quarter our active installed base of devices grew in each of our geographic segments and has now reached over 1.5 billion. We see this as a powerful testament to the satisfaction, engagement and loyalty of our customers — and a great driver of our growth across the board.”


Apple also hailed its transitioning business model, which features a new-found focus on services. 2019 saw the company launch a number of new products in this arena, including Apple Arcade (a mobile video game subscription service), Apple TV+ (an original content streaming platorm) and Apple News+ (a subscription service bundling content from varied magazines and newspapers). 

In the transcript of a call with shareholders, Cook went on to say that: “Once again, we saw double-digit growth in all five of our geographic segments and established new all-time records for multiple categories, including cloud services, music, payment services and our App Store search ad business, as well as setting a December quarter record for the App Store and Apple Care. 2019 was a historic year for our Services business.”

(Image: Apple)

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Jun 17, 2021

Non-IT experts ‘to build majority of tech products by 2024’

2 min
Gartner has found that the majority of technology products will be built by professionals outside of IT by 2024

80% of technology products and services will be built by non-technology professions by 2024, says research firm Gartner. 

This is according to a new report from Gartner, which claims a new category of buyers outside the traditional IT organisation is now responsible for a growing share of the overall IT market.

“Digital business is treated as a team sport by CEOs and no longer the sole domain of the IT department,” said Rajesh Kandaswamy, distinguished research vice president at Gartner. “Growth in digital data, low-code development tools and artificial intelligence (AI)-assisted development are among the many factors that enable the democratistion of technology development beyond IT professionals.”

COVID-19 Accelerating Technology


Technology has started expanding into all areas of business, creating demand for products and services outside IT departments. In 2023, Gartner anticipates that US$30 billion in revenue will be generated by products and services that did not exist pre-pandemic. Gartner analysts said the rapid expansion of cloud services, digital business initiatives, and remote services opened the door for new possibilities in integrations and optimisation.

The research found that COVID-19 also reduced barriers for those outside of IT to create technology-based solutions by providing an entry point for anyone who was able to serve pandemic-induced needs. Gartner said technology providers are now finding themselves increasingly entering markets related to, or in competition with, nontechnology providers, including innovative firms in financial services and retail. 

Gartner expects high-profile announcements of technology launches from nontech companies to proliferate over the next 12 months.

“The availability of business technologists provides new sources of innovation and the ability to get work done. Thus, technology and service providers will need to extend their sourcing of ideas and technology development into new communities, whether they are based on citizen development, their own customer communities or other sources,” said Kandaswamy

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