Shift to digital first could be ‘positive Covid-19 legacy’
A shift to a digital first mindset is likely to be a “positive Covid-19 legacy”, according to a new survey.
The Advanced Annual Trends Survey found 77% of respondents this year believed the pandemic’s legacy would have a positive impact in terms of technological adoption.
Tech vs business survival
However, companies were likely to hedge their technology investment against business survival, with 54 per cent committing to the latter, and 59 per cent confident of investing in cloud software and other technology.
Nearly all the respondents (98 per cent) agreed that technology would play a major part in the global economic recovery.
The survey, now in its fifth year, questioned over 1,000 decision makers with a view to forecasting technological trends over the next year.
Gordon Wilson, CEO at Advanced, said, “Already, we have seen that the shift to a digital first mindset has been rapidly accelerated. In the healthcare sector, for example, many clinicians and patients are now communicating and interacting virtually. In fact, according to the Royal College of GPs, around 70 per cent of GP appointments have been carried out via video or telephone since the introduction of lockdown in March 2020.
“The legal sector is experiencing somewhat of a digital transformation too, with judges and lawyers working from home and courtrooms becoming virtual. We still have a long way to go, but it’s encouraging to witness the positive and empowering effects that technology can have on organisations, employees and communities during this turbulent time.”
'Educating employees may be problematic'
He added, “There’s still a job to be done in educating some employees as to the benefits innovation will bring and ensuring there is willingness to embrace this change. People need to understand how the tools they are given will make their jobs easier, and better, or they will want to revert to their old ways of working. This will be problematic given the evolving working practices that now need to take place as we adapt to the impact of the pandemic.”
Julian David, CEO at techUK, said, “Effective use of technology is likely to play a central role in our global economic recovery. Organisations, both large and small, are already implementing tools and technologies to support the changes in our working environment.
“Given the long-term implications of the pandemic, this support must continue. Not all employees are open to adapting to new digital ways of working, however, so leaders need to take extra steps to address these concerns to ensure nobody feels left behind.”
US and Europe Launch Technology and Trade Council
On June 15th in Brussels, the European Union and the United States took steps to strengthen transatlantic trade collaboration, creating a joint Technology and Trade Council. At least, that’s what the official memo says. According to the reports, US President Joe Biden and European Commission President Ursula von der Leyen set forth three main goals: first, to create trade standards for new technology; second, to further research ties between the US and the EU; and third, to promote democratic online values. In other words, they want to counterbalance China.
In fact, this council is really about humans, not tech. As Margrethe Vestager, European Commission Executive Vice President and Competition Commissioner said: ‘We have common democratic values and we want to translate them into tangible action on both sides of the Atlantic...to work for a human-centred digitalisation and open and competitive markets’.
Why Is It Being Created?
Over the past decade, China has made huge investments in its tech centres. The state controls the internet; the government has cracked down on companies keeping user data private; the nation as a whole is far ahead of the US and the EU in terms of AI and natural language processing (NLP). In 2021 alone, foreign companies such as Tesla have agreed to keep data on Chinese soil—and the West is worried about what will come next.
What Are the Council’s Priorities?
According to a recent EU press release, the Technology and Trade Council intends to pursue the following goals:
- Expand bilateral trade
- Collaborate on technology, digitalisation, and supply chain policies
- Support joint research
- Develop international standards for emerging technologies
- Promote innovation and leadership by EU and US firms
It bears repeating that several of these ‘new technologies’ are AI, quantum computing, and biotech—all areas in which China has experienced notable success. One of the working groups in the new council is titled ‘The misuse of technology threatening security and human rights’. It doesn’t take a genius to figure that one out: Europe and the US don’t want to fall behind a Communist country in technology.
What Does China Think?
In an interesting development, an article by the South China Morning Post insinuated that Europe and the US aren’t on the same page. ‘The United States is engaged in ideological line drawing and a small circle against China, but the interests of the United States and the European Union are different’, said foreign ministry spokesperson Zhao Lijian. ‘The European Union is independent, and relevant European countries will not tie themselves to the American anti-China chariot’.
In the end, the new Technology and Trade Council not only highlights transatlantic cooperation but also how technology tends to advance our belief systems. As the internet becomes the world’s primary mode of storing and communicating information—from history to history in the making—countries will fight to promote their paradigms, their moral values, and their political mores. Just listen to national security advisor Jake Sullivan. ‘Democracies and not anyone else, not China or other autocracies, are writing the rules for trade and technology for the 21st century’.