WSIB’s Samantha Liscio wins 2020 CIO of the Year Award

By William Girling
Among the recently announced winners of the CIO Association of Canada was Samantha Liscio, Chief Information and Technology Officer at WSIB...

Among the recently announced winners of the CIO Association of Canada was Samantha Liscio, Chief Information and Technology Officer at WSIB.

Receiving the award for best ‘public sector CIO’ (other categories included private sector, not-for-profit and next-generation leader), Liscio’s recent endeavours have been focused on creating a transformative, tech-based infrastructure combined with a client-centric model. 

It was thanks to her visionary efforts that, at the onset of the COVID-19 lockdown, WSIB (Workplace Safety and Insurance Board) was able to migrate over 4,000 staff from 16 corporate offices to a remote working model within one week, a significant logistical feat.

InsurTech Digital had the privilege of interviewing Liscio prior to her win (full article available here), wherein we found out about the changes in the sector she had witnessed throughout her career:

“The last 25 years in technology have been amazing. All the changes that are happening due to digital transformation, creating a ubiquity of technology and being able to do everything online. 

“When I joined WSIB three years ago, they were in the process of transforming services to better serve people at the times when they're most vulnerable.”

Not just a tech innovator but a true leader in her field, Liscio values an empathetic approach which accommodates employee needs and recognises that change of any kind can be a difficult experience. 

“I believe an innovation mindset is important, thinking about what is possible, both from a technology and a customer implementation perspective and then finally adaptability and resilience, to be consistent and able to sustain through transformation.” 

Regarding her part in ensuring the continuity of business operations following the pandemic, Liscio emphasises that it was her business philosophy combined with tech acumen that ultimately yielded such a positive result: 

“Many industries weren't prepared to work from home, many people were being furloughed and not able to work. So having empathy that everyone's dealing with difficult change circumstances, I think, is critical.”

Read our full interview with Samantha Liscio in InsurTech Digital July 2020 

Share
Share

Featured Articles

6G: Predictions for the network of the future

With cloud-based technology enabling higher speeds and microsecond latency, experts predict 6G will transform the world. The next generation is coming

Blockchain in space could take tokens and NFTs into orbit

SpaceChain says its latest mission to the International Space Station via a SpaceX rocket blazes a trail for off-planet, high-speed blockchain processing

ICYMI: Top 10 DevSecOps tools and cut-price animal robots

A week is a long time in tech, so here are some of Technology Magazine’s most popular articles which have been starting conversations around the world

Altered Egos: Digital twins hold up a mirror for machines

Digital Transformation

Blockchain technology puts paid to US energy data attacks

Cloud & Cybersecurity

Cybersecurity response costs up in light of new cloud risks

Cloud & Cybersecurity