May 17, 2020

85% of IT professionals see cybersecurity as the biggest priority of 2018

Cybersecurity
Invotra
Blockchain
Financial sector
Jonathan Dyble
2 min
Biometrics
According to new research from Invotra, 79% of senior IT managers in the public sector and 85% in the financial sector consider data and systems securit...

According to new research from Invotra, 79% of senior IT managers in the public sector and 85% in the financial sector consider data and systems security to be the biggest priority of 2018.

The survey saw 504 senior IT managers respond across both the public sector and financial corporations, with both groups stating that high profile cyberattacks was causing greater scrutiny upon existing systems.

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“We commissioned this research to understand digital challenges facing the financial and public sectors,” said Fintan Galvin, Chief Executive Officer at Invotra. “Both sectors are under pressure to modernise systems, make them accessible, and to keep pace with emerging technologies; all the while tackling sophisticated security threats. These are real hurdles for IT professionals today so it's no wonder they have concerns for the year ahead.”

However, whilst 88% of public sector firms and 94% of financial organisations said their cybersecurity systems were adequate, 49% and 64% of these also stated that their institutions were currently not investing adequately into digital transformation initiatives.

Further, just 46% of public sector and 54% of financial sector IT professionals believe that their companies are investing enough into emerging technologies such as blockchain, AI and biometrics.

“Organisations need to wake up and realise that enhancing digital capabilities is about enabling people and not the sole responsibility of IT departments,” Galvin continued.

“This research highlights a need for widespread buy in, and understanding of digital workplace technologies across organisations, and for proper user training. Without this, transforming the internal and external customer experience, is going to prove impossible.”

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Jul 7, 2021

ServiceNow pumps millions into EU service compliance

ServiceNow
Compliance
EU
Schrems II
2 min
ServiceNow
ServiceNow has announced a multimillion euro investment in EU services, providing customers even greater trust, choice, and control over their data

ServiceNow, the digital workflow company, has announced a multimillion euro investment to help EU customers meet compliance requirements.

The legal, technical and organisational safeguards will help companies to comply with the the Schrems II judgment and European Data Protection Board (EDPB) Recommendations issued in June 2021.

ServiceNow’s investment means all EU-hosted data will be exclusively handled within the EU, and the cloud-hosted digital workflow provider claims its solution will come “without impact on current delivery and service”.

ServiceNow upgrade: free of charge

There will be no cost for current customers to opt in to the data compliance solution, even though ServiceNow is investing an unspecified multimillion euro sum and hiring more than 80 new staff across the bloc.

Mark Cockerill, vice president legal, EMEA and global head of privacy at ServiceNow, said: “With any regulation change, cloud services companies have a choice. They can adopt a ‘wait and see’ approach or get proactive and help customers and partners innovate. At ServiceNow we are on the front foot, continually investing in our customers, allowing them to operate with the highest level of choice and control over their EU data.

ServiceNow upgrade: ‘peace of mind’

“Our new EU-centric service delivery model will give our current customers and partners peace of mind. For customers and partners operating in highly regulated industries, or in the public sector, or those that have yet to make the switch to the cloud, this model gives them certainty and simplicity when selecting the cloud service that best suits their needs.”

Carla Arend, lead analyst, cloud in europe for IDC, said, “The Schrems II ruling has led European organizations to revisit their cloud-related data protection policies and processes when it comes to international data transfers through cloud services.

“Contractual, privacy, and security safeguards and the assurance that data will be kept and handled in the EU help European organizations to comply with European data protection laws while taking advantage of global cloud platforms. Vendors, such as ServiceNow, that invest to support their customers in response to this ruling are providing essential choice to their customers.”

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