Apr 8, 2020

C3.ai: delivering leading enterprise AI software

Sean Galea-Pace
3 min
C3.ai is a leading enterprise AI software provider for accelerating digital transformation. 

C3.ai is a leading enterprise AI software provider for accelerating digital transformation. 

Over the past few months, we’ve examined C3.ai in-depth. In this article, we round-up some of the key areas featured.

C3 AI Suite

The organisation’s C3 AI Suite is software that uses a model-driven architecture to increase delivery and eliminate the complexities of developing enterprise-scale AI applications. C3’s in-built AI applications include predictive maintenance, fraud detection, sensor network health, supply network optimisation, energy management, anti-money laundering and customer engagement, all of which can be applied across a range of industries. These industries include: manufacturing, oil and gas, utilities, banking, aerospace and defence, healthcare, retail, telecommunications, smart cities and transportation.

To read more about the industries C3 serves, click here!


3M Partnership

In 2018, C3.ai announced a multi-year agreement with 3M to provide the C3.ai AI and IoT software platform to support 3M’s digital transformation. As part of the partnership, 3M uses the C3 platform to develop and deploy AI-based applications, which starts with predictive healthcare and supply chain analytics and expanding additional lines of businesses worldwide.

The aim was to enable 3M to better serve customers with even more agility and efficiency. C3.ai was selected as 3M’s Digital Connected Products partner following an extensive process that reviewed over 350 platforms and validated the maturity, scalability and extensibility of C3.ai’s platform as a service.

To read more about how C3.ai is supporting 3M’s digital transformation, click here!


C3.ai's manufacturing applications

C3.ai empowers leading manufacturers to address core manufacturing targets through enterprise artificial intelligence. Its applications for the manufacturing industry include: 

  •  C3 Predictive Maintenance

  •  C3 Energy Management 

  •  C3 Sensor Health 

  •  C3 CRM 

  •  C3 Inventory Optimisation 

  •  C3 Anti-Money Laundering

  •  C3 Fraud Detection

For an in-depth look at these features, click here!


C3.ai's DOD contract

In January 2020, C3.ai received a potential five-year US$95mn contract from the Department of Defense’s innovation arm in order to provide AI-based technology for aircraft maintenance use. At the time, C3 said it agreed to a production other transaction agreement with the Defense Innovation Unit to use the company’s “C3 Readiness for Aircraft” platform.

It was previously revealed that the army had hired C3.ai to apply “predictive maintenance” to the service’s Apache and Black Hawk helicopters. It was thought that there would be approximately 200 Apache and 200 Black Hawk helicopters respectively, with the deal expected to last five years and costing US$95mn in total.

To read more about C3.ai’s contract with the US Air Force, click here!


C3.ai's partnership with Shell

In 2018, Shell partnered with C3.ai in a bid to aid its tech transformation and sought to deploy C3’s AI services aimed at streamlining the oil and gas industry through enhanced safety, security, integrity and sustainability. Having chosen Microsoft Azure as the method for implementing C3’s AI applications, Shell has been able to analyse high-risk assets and predict faults ahead of a problem happening. 

“With the C3 Platform‚ we’re looking forward to significantly enhancing the productivity and scope of our advanced analytics capabilities to create greater economic value across Shell’s operations,” commented Jay Crotts, Shell Group Chief Information Officer (CIO). “C3.ai allows us to optimise our existing investments in data and cloud infrastructure while accelerating time to value of AI-based applications to enable Shell to better serve our customers with even more agility and efficiency.”

To read more about C3.ai’s partnership with Shell, click here!


To find out more about C3.ai’s services, head over to the C3.ai website.

Share article

Jul 7, 2021

ServiceNow pumps millions into EU service compliance

Schrems II
2 min
ServiceNow has announced a multimillion euro investment in EU services, providing customers even greater trust, choice, and control over their data

ServiceNow, the digital workflow company, has announced a multimillion euro investment to help EU customers meet compliance requirements.

The legal, technical and organisational safeguards will help companies to comply with the the Schrems II judgment and European Data Protection Board (EDPB) Recommendations issued in June 2021.

ServiceNow’s investment means all EU-hosted data will be exclusively handled within the EU, and the cloud-hosted digital workflow provider claims its solution will come “without impact on current delivery and service”.

ServiceNow upgrade: free of charge

There will be no cost for current customers to opt in to the data compliance solution, even though ServiceNow is investing an unspecified multimillion euro sum and hiring more than 80 new staff across the bloc.

Mark Cockerill, vice president legal, EMEA and global head of privacy at ServiceNow, said: “With any regulation change, cloud services companies have a choice. They can adopt a ‘wait and see’ approach or get proactive and help customers and partners innovate. At ServiceNow we are on the front foot, continually investing in our customers, allowing them to operate with the highest level of choice and control over their EU data.

ServiceNow upgrade: ‘peace of mind’

“Our new EU-centric service delivery model will give our current customers and partners peace of mind. For customers and partners operating in highly regulated industries, or in the public sector, or those that have yet to make the switch to the cloud, this model gives them certainty and simplicity when selecting the cloud service that best suits their needs.”

Carla Arend, lead analyst, cloud in europe for IDC, said, “The Schrems II ruling has led European organizations to revisit their cloud-related data protection policies and processes when it comes to international data transfers through cloud services.

“Contractual, privacy, and security safeguards and the assurance that data will be kept and handled in the EU help European organizations to comply with European data protection laws while taking advantage of global cloud platforms. Vendors, such as ServiceNow, that invest to support their customers in response to this ruling are providing essential choice to their customers.”

Share article