C3.ai: delivering leading enterprise AI software

By Sean Galea-Pace
C3.ai is a leading enterprise AI software provider for accelerating digital transformation. 

C3.ai is a leading enterprise AI software provider for accelerating digital transformation. 

Over the past few months, we’ve examined C3.ai in-depth. In this article, we round-up some of the key areas featured.

C3 AI Suite

The organisation’s C3 AI Suite is software that uses a model-driven architecture to increase delivery and eliminate the complexities of developing enterprise-scale AI applications. C3’s in-built AI applications include predictive maintenance, fraud detection, sensor network health, supply network optimisation, energy management, anti-money laundering and customer engagement, all of which can be applied across a range of industries. These industries include: manufacturing, oil and gas, utilities, banking, aerospace and defence, healthcare, retail, telecommunications, smart cities and transportation.

To read more about the industries C3 serves, click here!


3M Partnership

In 2018, C3.ai announced a multi-year agreement with 3M to provide the C3.ai AI and IoT software platform to support 3M’s digital transformation. As part of the partnership, 3M uses the C3 platform to develop and deploy AI-based applications, which starts with predictive healthcare and supply chain analytics and expanding additional lines of businesses worldwide.

The aim was to enable 3M to better serve customers with even more agility and efficiency. C3.ai was selected as 3M’s Digital Connected Products partner following an extensive process that reviewed over 350 platforms and validated the maturity, scalability and extensibility of C3.ai’s platform as a service.

To read more about how C3.ai is supporting 3M’s digital transformation, click here!


C3.ai's manufacturing applications

C3.ai empowers leading manufacturers to address core manufacturing targets through enterprise artificial intelligence. Its applications for the manufacturing industry include: 

  •  C3 Predictive Maintenance

  •  C3 Energy Management 

  •  C3 Sensor Health 

  •  C3 CRM 

  •  C3 Inventory Optimisation 

  •  C3 Anti-Money Laundering

  •  C3 Fraud Detection

For an in-depth look at these features, click here!


C3.ai's DOD contract

In January 2020, C3.ai received a potential five-year US$95mn contract from the Department of Defense’s innovation arm in order to provide AI-based technology for aircraft maintenance use. At the time, C3 said it agreed to a production other transaction agreement with the Defense Innovation Unit to use the company’s “C3 Readiness for Aircraft” platform.

It was previously revealed that the army had hired C3.ai to apply “predictive maintenance” to the service’s Apache and Black Hawk helicopters. It was thought that there would be approximately 200 Apache and 200 Black Hawk helicopters respectively, with the deal expected to last five years and costing US$95mn in total.

To read more about C3.ai’s contract with the US Air Force, click here!


C3.ai's partnership with Shell

In 2018, Shell partnered with C3.ai in a bid to aid its tech transformation and sought to deploy C3’s AI services aimed at streamlining the oil and gas industry through enhanced safety, security, integrity and sustainability. Having chosen Microsoft Azure as the method for implementing C3’s AI applications, Shell has been able to analyse high-risk assets and predict faults ahead of a problem happening. 

“With the C3 Platform‚ we’re looking forward to significantly enhancing the productivity and scope of our advanced analytics capabilities to create greater economic value across Shell’s operations,” commented Jay Crotts, Shell Group Chief Information Officer (CIO). “C3.ai allows us to optimise our existing investments in data and cloud infrastructure while accelerating time to value of AI-based applications to enable Shell to better serve our customers with even more agility and efficiency.”

To read more about C3.ai’s partnership with Shell, click here!


To find out more about C3.ai’s services, head over to the C3.ai website.


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