Jun 24, 2020

In focus: Dell Technologies’ efforts to combat COVID-19

Georgia Wilson
4 min
With very few unaffected by the impact of COVID-19, we take a look at how Dell Technologies is providing global economic and business support...

"Customers need essential technology now more than ever to put business continuity, remote working and learning plans into practice," said Jeff Clarke , vice chairman and chief operating officer, Dell Technologies. 

"In Q1, we saw orders with banking and financial services, government, healthcare and life sciences customers up 15 to 20% – all to meet immediate needs of their customers, communities and patients. As the world pivots from response to recovery, we'll continue to put our broad capabilities to work to deliver differentiated results for our customers and our company."

With the help of its innovative products, broad capabilities, flexible supply chain and resilient workforce, Dell Technologies has been effectively navigating the pandemic and helping others to do the same. 

Celebrating its culture of giving

In a recent statement made by the company, Dell Technologies placed a spotlight on its workforce’s efforts to provide support during the pandemic.

“As a company, we have prioritised our COVID-19 efforts where we can make the greatest positive impact to the immediate health, safety and sustainability of our communities and the frontline organizations working to treat and contain the virus around the world. We are committed to making this difference through our technology, our reach, our donations, and the remarkable efforts of our 150,000 team members,” commented Dell Technologies .

3D Printing

With the world requiring an increasing number of personal protection equipment (PPE), Dell Technologies has been leveraging its 3D printing (additive manufacturing) capabilities to produce as well as distribute, masks and visors for healthcare workers.

Funding food

With COVID-19 having a significant impact on the most vulnerable, Dell Technologies has been working to address food shortages by distributing food and provisions totalling more than 500 meals per day and providing shelter to 100 individuals. 

The company has also established a fundraiser in Minnesota raising more than US$25,000 to help families in need and children who rely on school meals.

Lending digital skills

With the capabilities technology can provide needed more than ever, Dell Technologies has been providing its technological expertise to its non-profit partners that needed to adapt quickly to remote working in order to continue their operations. 

One non-profit partner includes Barnardos Ireland who needed to adapt their services in order to continue to support the children and families that depend on them. Dell Technologies provided a fundraiser and experienced work from home volunteers to lend their expertise in remote management of teams, setting-up conference calls, enabling security best practices, communicating with donors, and supporting call center activation and coaching. 

Financial support

Around the world, Dell has been providing financial aid to support those affected by the pandemic, this includes:

  • An initial donation of US$284,000 to fund badly-needed materials such as surgical masks, protective clothing and eye protectors for local hospitals in China
  • Delivering an in-kind IT infrastructure donation valued at US$853,000 to the Hubei Center for Disease Control and Prevention (CDC) in China. 
  • Setting aside US$3mn in funds and in-kind technology donations to help meet the needs of our communities and the front-line organisations working to treat and contain COVID-19 
  • Matching every team members’ donation to support the COVID-19 response, dollar for dollar up to $10,000 per employee per year via its Dell match program
  • Supporting local businesses in Texas via its Round Rock Cares foundation with an initial investment of US$100,000

To find out more about the support Dell Technologies is providing around the world to combat the COVID-19 pandemic, click here! To find out more about Dell Technologies COVID-19 response, click here! 

About Dell Technologies

Founded in 1984 by Michael Dell, Dell Technologies is built on a shared vision, ‘of a future that is better than today’. As a result, “Dell Technologies is committed to transforming businesses, shaping the future of innovation and developing technologies to drive human progress.”

Dell Technologies’ offers a wide range of products and solutions relating to infrastructure, workforce, industry, design and midmarket, as well as services for deployment, consultancy, payments, education, technology and more !

Dell Technologies works with multiple leading companies from around the world, offering its services to the likes of Tech Mahindra. To find out more about Dell’s partnership with Tech Mahindra, click here !

For more information on manufacturing topics - please take a look at the latest edition of Manufacturing Global.

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Jun 17, 2021

New FTC Chair Lina Khan to Break Big Tech's Hold on Economy

Elise Leise
3 min
Anti-trust leader steps up to head the Federal Trade Commission—and potentially break up the monopolies of Big Tech

Formerly a legal activist and academic, Lina Khan is now in control of one of the most powerful jobs in the country. The U.S. Federal Trade Commission, or FTC, ensures that companies don’t artificially raise prices on consumers and that big companies abide by fair trade practices—and Khan has just been confirmed as the commission’s chair.  


Right now, the FTC is highly focused on breaking up Big Tech, and Khan is by far one of the most vocal critics of Silicon Valley. Many tech leaders, in fact, see Khan as a threat to the companies they’ve worked decades to build. Ron Knox, a senior researcher at the Institute for Local Self-Reliance, summed it up. ‘Lina understands the vast potential of the FTC to really reshape the economy, de-concentrate markets, and democratise major parts of the economy’.  


What Are Khan’s Views on Big Tech? 

Good question. Many lawmakers have compared Big Tech to the railroads that crossed the United States in the 19th century—companies so large and powerful that the government eventually passed the nation’s first anti-trust laws. But Khan’s view is a little more complex. In it, she argues that the laws that applied in the past are virtually inapplicable today. 


In a 2017 Yale Law Journal article titled ‘Amazon’s Anti-Trust Paradox’, Khan concluded that federal commissions should look at more than just price. In the 1900s, huge railroads could increase prices as much as they wished; today, Google and Facebook are essentially free for their users. But that doesn’t mean they’re engaging in free and fair competition. Despite the price, these companies still undercut their competitors. 


For example, consider some of Amazon’s alleged business operations: 


  • Pricing at a significant loss. Unfair competition. 
  • Amassing vast stores of market data. Unfair advantage.  
  • Buying up smaller, potentially competitive companies. Unfair trade practices. 


Just like the railroad trusts all those years ago, several Democrats have suggested that Facebook and  Google be split up. Instagram, say goodbye to Facebook; YouTube, say goodbye to Google. ‘These firms essentially provide infrastructure to the digital age’, Khan told the BBC. What remains to be seen is what she’ll do about it. 


The First Steps…

Currently, the FTC is suing Facebook for its social network monopoly and will soon evaluate Amazon as well. Biden is fully intent on breaking apart the firms that have ruled much of the American public for so long—and he has bipartisan support. So it’s no surprise that tech organisations are riled up. 


‘Antitrust populism is inevitably going to become the governmental policy stance’, said Aurelien Portuese, the Director of Anti-Trust and Innovation Policy at the Information Technology and Innovation Foundation. ‘ [It will] cause lasting self-inflicted damage that benefits foreign, less meritorious rivals’. 


But in 2021, tech companies may be on the losing side of public sentiment. Both Republicans and Democrats in the Senate have taken a highly aggressive anti-trust approach, and even intense trade and technology competition with China can’t stop lawmakers from investigating Big Tech. The majority, in fact, may agree with Khan’s sentiment: ‘Even when services are good for consumers, they can hurt a whole set of other interests—be it workers, business formation, or democracy at large’. 


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