May 17, 2020

Grant Thornton hires former Johnson & Johnson CIO

LaVerne Council
CIO
Grant Thornton
Digital Transformation
Jonathan Dyble
1 min
Leadership
Accounting and consultancy company Grant Thornton has appointed LaVerne Council as its newnational managing principal for Enterprise Digital Strategy an...

Accounting and consultancy company Grant Thornton has appointed LaVerne Council as its new national managing principal for Enterprise Digital Strategy and Innovation.

Council has held similar roles previously, having acted as the CIO for and Assistant Secretary for the Office of Information and Technology at the Department of Veterans Affairs; Senior Vice President for Mitre Corp; and Corporate Vice President and CIO for Johnson & Johnson.

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“LaVerne is a true leader and her passion for using technology and innovation to solve the issues that CIOs face will be integral in expanding the firm’s advisory services offerings,” said Srikant Sastry, National Managing Principal of Advisory Services, Grant Thornton. “Her broad-based leadership experience, action-oriented approach and irrefutable industry acumen will help our clients create, protect and transform value across their businesses.”

In her new role with Grant Thornton, Council will be responsible for helping to advise and solve some of the most challenging issues for CIOs by spearheading the company’s digital enterprise strategy.

The aim of this is to enable organisations to pursue digital transformation strategies more effectively.

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Jul 7, 2021

ServiceNow pumps millions into EU service compliance

ServiceNow
Compliance
EU
Schrems II
2 min
ServiceNow
ServiceNow has announced a multimillion euro investment in EU services, providing customers even greater trust, choice, and control over their data

ServiceNow, the digital workflow company, has announced a multimillion euro investment to help EU customers meet compliance requirements.

The legal, technical and organisational safeguards will help companies to comply with the the Schrems II judgment and European Data Protection Board (EDPB) Recommendations issued in June 2021.

ServiceNow’s investment means all EU-hosted data will be exclusively handled within the EU, and the cloud-hosted digital workflow provider claims its solution will come “without impact on current delivery and service”.

ServiceNow upgrade: free of charge

There will be no cost for current customers to opt in to the data compliance solution, even though ServiceNow is investing an unspecified multimillion euro sum and hiring more than 80 new staff across the bloc.

Mark Cockerill, vice president legal, EMEA and global head of privacy at ServiceNow, said: “With any regulation change, cloud services companies have a choice. They can adopt a ‘wait and see’ approach or get proactive and help customers and partners innovate. At ServiceNow we are on the front foot, continually investing in our customers, allowing them to operate with the highest level of choice and control over their EU data.

ServiceNow upgrade: ‘peace of mind’

“Our new EU-centric service delivery model will give our current customers and partners peace of mind. For customers and partners operating in highly regulated industries, or in the public sector, or those that have yet to make the switch to the cloud, this model gives them certainty and simplicity when selecting the cloud service that best suits their needs.”

Carla Arend, lead analyst, cloud in europe for IDC, said, “The Schrems II ruling has led European organizations to revisit their cloud-related data protection policies and processes when it comes to international data transfers through cloud services.

“Contractual, privacy, and security safeguards and the assurance that data will be kept and handled in the EU help European organizations to comply with European data protection laws while taking advantage of global cloud platforms. Vendors, such as ServiceNow, that invest to support their customers in response to this ruling are providing essential choice to their customers.”

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