Jun 23, 2020

The Main Takeaways From Apple’s WWDC Event

Technology
Kayleigh Shooter
3 min
cloud
We take a look at the main takeaway points from Apple’s WWDC virtual event that took place yesterday evening...

From macOS Big Sur to iOS 14, iPadOS 14, watchOS 7, and tvOS 14, we take a look at some of the biggest features announced at WWDC20.

  • MacOS Big Sur - Safari, which is already one of the world’s fastest desktop browser, gets its biggest update ever, bringing even faster performance and new features, all while protecting user privacy. Users can now customize the new start page with a background image and sections like their Reading List and iCloud Tabs, and further, personalize their experience with improved support for extensions. The Mac App Store makes it easy to discover and download great Safari extensions with a new category that includes editorial spotlights and top charts.
  • Mac Catalyst - This debuted with macOS Catalina last year, has made it easy for developers to bring their iPad apps to the Mac. In macOS Big Sur, Mac Catalyst apps automatically inherit the new look, while giving developers powerful new APIs and total control over the look and behaviour of their apps.
  • iOS 14 - The App Library automatically organizes all of a user’s apps into one simple, easy-to-navigate view, and intelligently surfaces apps that may be helpful at that moment. App Clips have been integrated and are designed to be discovered the moment it is needed, load a small part of an app experience within seconds to complete a specific task, such as renting a scooter, purchasing a coffee, or filling a parking meter. A new feature is pinned conversations in Messages enable users to easily keep up with lively group threads through mentions and inline replies. In addition, new cycling directions in Maps take into account elevation, how busy a street is, and whether there are stairs along the route.
  • iPadOS 14 - Scribble with Apple Pencil allows users to write in any text field where it will automatically be converted to typed text, making actions like replying to an iMessage or searching in Safari fast and easy. Also, Search on iPad has been rebuilt from the ground up with a new compact design, enabling users to start a search from anywhere, without having to leave the app they are in.
  • WatchOS 7 - In a first-of-its-kind innovation for a wearable, the Apple Watch automatically detects handwashing to initiate a 20-second countdown timer. If the wearer finishes early, they’ll be prompted to keep washing. Apple Watch introduces sleep tracking, taking a holistic approach to sleep by providing valuable tools to help users get the desired amount of sleep, get to bed on time, and create a pre-bedtime routine to meet their sleep goals. Lastly, Apple Watch users can now share watch faces that are infinitely customizable and personalized, inclusive of complications, through Messages or Mail, and discovered through the App Store or even from links through websites and social media channels.
  • vOS 14 - Apple TV users can now access HomeKit-enabled video cameras and accessories by using Siri or Control Center, and receive doorbell notifications on the big screen with live feeds showing who is there. tvOS 14 expands multi-user capabilities to include Apple Arcade and other games, so everyone in the house can instantly resume their favorite games exactly where they left off. Through Control Center, players can easily switch between users, their game progress, Game Center achievements, leaderboards, and friends. 

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Jul 7, 2021

ServiceNow pumps millions into EU service compliance

ServiceNow
Compliance
EU
Schrems II
2 min
ServiceNow
ServiceNow has announced a multimillion euro investment in EU services, providing customers even greater trust, choice, and control over their data

ServiceNow, the digital workflow company, has announced a multimillion euro investment to help EU customers meet compliance requirements.

The legal, technical and organisational safeguards will help companies to comply with the the Schrems II judgment and European Data Protection Board (EDPB) Recommendations issued in June 2021.

ServiceNow’s investment means all EU-hosted data will be exclusively handled within the EU, and the cloud-hosted digital workflow provider claims its solution will come “without impact on current delivery and service”.

ServiceNow upgrade: free of charge

There will be no cost for current customers to opt in to the data compliance solution, even though ServiceNow is investing an unspecified multimillion euro sum and hiring more than 80 new staff across the bloc.

Mark Cockerill, vice president legal, EMEA and global head of privacy at ServiceNow, said: “With any regulation change, cloud services companies have a choice. They can adopt a ‘wait and see’ approach or get proactive and help customers and partners innovate. At ServiceNow we are on the front foot, continually investing in our customers, allowing them to operate with the highest level of choice and control over their EU data.

ServiceNow upgrade: ‘peace of mind’

“Our new EU-centric service delivery model will give our current customers and partners peace of mind. For customers and partners operating in highly regulated industries, or in the public sector, or those that have yet to make the switch to the cloud, this model gives them certainty and simplicity when selecting the cloud service that best suits their needs.”

Carla Arend, lead analyst, cloud in europe for IDC, said, “The Schrems II ruling has led European organizations to revisit their cloud-related data protection policies and processes when it comes to international data transfers through cloud services.

“Contractual, privacy, and security safeguards and the assurance that data will be kept and handled in the EU help European organizations to comply with European data protection laws while taking advantage of global cloud platforms. Vendors, such as ServiceNow, that invest to support their customers in response to this ruling are providing essential choice to their customers.”

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