Santander partners with IBM to drive digital transformation as part of a $700mn deal

By Laura Mullan
IBM has forged a five-year partnership with Banco Santander to accelerate the bank’s digital transformation plan. IBM says the $700mn deal will help...

IBM has forged a five-year partnership with Banco Santander to accelerate the bank’s digital transformation plan.

IBM says the $700mn deal will help Santander Group “evolve towards the open, flexible and modern IT environment it requires” for its business strategy.

The five-year deal will give Santander access to IBM’s technologies in fields such as artificial intelligence, blockchain and big data.

For instance, by using IBM Watson, Santander hopes to use AI capabilities to “improve customer experience, enhance branch advisor expertise and increase employee productivity”.

SEE ALSO:

IBM will also help Santander in its objective to create the “most advanced IT architecture of the financial sector” by creating a hybrid, multi-cloud environment.

"This agreement will allow us to have a global partner with the best technology to help accelerate the IT transformation,” said David Chaos, Santander Global CIO.

“We think this agreement with IBM represents a great support to our strategy of constant progress, while protecting our investments in technology.

“IBM's technology will provide the bank with the flexibility needed to support the constantly evolving business of a bank.”

David Soto, IBM General Manager for Santander Group, added: "Santander Group is leveraging IBM technologies to support their security and regulatory work, and to rapidly develop new services that meet emerging customer demand by tapping into IBM's unique technology and industry expertise.”

Share

Featured Articles

Qlik's Julie Kae: Leveraging Data to Improve Sustainability

In an exclusive interview with Qlik’s Julie Kae, she explores siloed data business challenges and how leveraging data can improve sustainability strategies

Study: More than Half of Companies Lack AI Innovation Skills

Research by SoftwareOne reveals a stark human skills gap in maximising AI and cloud potential, as 97% of companies prioritise upskilling workforces

Devoteam Expands into UK Market, Acquires Ubertas Consulting

Devoteam acquires cloud business and AWS consultancy, Ubertas Consulting, to deliver AWS services to a broader client base and expand into UK markets

NTT DATA: Outdated Tech Holding Back Global Organisations

Digital Transformation

CGG Rebrands to Viridien to Become an Advanced Tech Company

Cloud & Cybersecurity

Zoom Invests in UK Market with Immersive Experience Centre

Digital Transformation