Sprint reports positively on all three customer segments for Q1

By Ben Mouncer
Sprint posted strong financials and subscriber growth across its three verticals for Q1 of its fiscal year 2018. In a detailed release published on Wed...

Sprint posted strong financials and subscriber growth across its three verticals for Q1 of its fiscal year 2018.

In a detailed release published on Wednesday, the US telecoms giant said it achieved its highest adjusted EBITDA in 11 years, reaching $3.3bn and an operating income of $815mn for the period.

Wireless service revenue grew sequentially for the first time in four years, with that trend expected to continue for the remainder of the year. Postpaid ARPU also grew sequentially for the first time in nearly five years.

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In the key area of digital, the company also made gains with artificial intelligence implemented to improve customer care interactions, advanced analytics utilised to quickly identify issues and growth of 50% witnessed across its digital channels.

"Sprint continued to deliver solid results this quarter while embarking on our transformative merger with T-Mobile," said CEO Michel Combes. "By balancing growth and profitability, we were able to grow wireless service revenue sequentially, continue to add retail phone customers, generate net income for the third consecutive quarter, and improve the network."

Looking ahead, Sprint’s deployment of Massive MIMO radios, a key technology for 5G, is underway and the company continues to expect to launch the first mobile 5G network in the US in the first half of next year.

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