Google Cloud is Driving Agentic AI Across the UK and Beyond

Google Cloud has unveiled major new AI partnerships at Google Cloud Summit London, spanning from government planning departments to global consultancies. 

Maureen Costello, Vice President of the UK, Ireland and Sub-Saharan Africa for Google Cloud, led the event keynote, where she celebrated the firm’s role in the UK Government’s journey toward a digitally enabled planning system.

Google Cloud’s technology is supporting the national rollout of Extract, developed by the Ministry of Housing, Communities and Local Government (MHCLG) in partnership with the Department for Science, Innovation and Technology.

The tool converts planning documents into structured, standardised usable planning data by identifying map features and text, including handwritten annotations.

It reduced document processing time from two hours to two minutes, according to Google Cloud, with the overall aim of overall goal of cutting decision times for everyday applications by 50%. 

This prototype is currently being developed and alpha tested with local planning authorities in Barnet, Dorset and Camden to help planning officers navigate complex local policies.

The government plans for the Augmented Planning Decisions tool to be made available to councils nationally from 2027.  

“As the Augmented Planning Decisions tool moves toward its 2027 goals, Google Cloud is proud to be the platform of choice for its development, proving that when the public sector’s vision is supported by enterprise-scale technology, the result is more efficient and transparent systems for everyone,” Maureen said.

Deloitte and Google Cloud launch London AI Studio to scale agentic solutions 

Also at the summit were representatives from Deloitte, which has expanded its partnership with Google Cloud to open a new AI Studio at its London campus. 

Developed in collaboration with Google Cloud, the studio will help British organisations move beyond AI experimentation to deploy autonomous, action-oriented AI systems.

Set to open in late July, the facility will function as a co-innovation hub where Deloitte teams and their clients can build and launch production-ready agentic solutions. 

The studio will initially focus on transforming workflows, customer journeys and business models across key sectors, including financial services, retail, healthcare, the public sector, technology and the media. 

 “Our clients are looking for more than just productivity gains – they want AI that can take action and drive real-world business outcomes,” said Hayley McKelvey, Chief AI Officer at Deloitte UK, at the summit.

“With our new AI Studio and the continued investment in our people, we are providing the physical and technical infrastructure necessary to make agentic AI an industrial reality in the UK.

“This is about moving from curiosity to a new era of autonomous business operations.”

To support this rollout, Deloitte is also launching a major upskilling programme to certify 1,000 of its UK AI and data engineers on Google Cloud’s Gemini Enterprise, creating one of the largest pools of advanced AI talent in the region.

Maureen added: “We are witnessing British organisations move their AI initiatives into production, building a new era of agentic AI that delivers tangible value.

“By launching this AI Studio and putting these advanced tools into the hands of 1,000 Deloitte specialists, Deloitte is ensuring that the UK remains at the heart of this technological journey.”

THG Ingenuity gives retail an agentic upgrade 

Another highlight from yesterday’s summit came from e-commerce infrastructure firm THG Ingenuity, which unveiled an AI Shopping Assistant developed alongside Google Cloud. 

Powered by the Gemini Enterprise Agent Platform, the tool moves past the limitations of traditional, rigid chatbots to serve as a hyper-personalised, context-aware digital shopping companion that learns a brand’s unique tone of voice and complex product catalogue.

The summit highlighted impressive early pilot data from Myprotein that proves the financial viability of these autonomous systems.

Deploying the assistant yielded a 5.5x surge in first-time buyer conversion rates alongside a 22% lift in average basket size. 

Returning customers similarly drove a 4.6% conversion spike and nearly a 10% increase in average order value. 

“One of the top things people are talking to the shopping assistant about is GLPs – like Mounjaro or Ozempic – asking what supplements, vitamins and protein they should take,” said Jo Drake, CTO at THG Ingenuity. 

“The second one was women’s hormonal health. When you go onto the Myprotein website, it’s overwhelming and hard to understand what type of protein you need.

“But, through the agent, you can just describe your age, your diet and what’s happening in your life – such as if you are weight training or on a weight loss diet – and the shopping assistant will give you a shopping list for what’s best for you.”

By integrating deep product logic directly into the consumer journey, THG Ingenuity and Google Cloud demonstrated to yesterday’s attendees how agentic AI can translate directly into substantial bottom-line growth while also helping customers buy what they actually need.