Top 10: Chief Digital Officers

As companies navigate the complexities of digital transformation, the responsibilities of the Chief Digital Officer have evolved. The role has expanded to encompass the integration of advanced technologies, data-driven decision-making and the creation of new business models, reflecting the growing recognition that digital innovation is not merely an adjunct to business strategy, but is fundamental to the sustainability and growth of modern enterprises.
Here, Technology Magazine highlights the Top 10 Chief Digital Officers who are helping drive the overarching strategy and success of an organisation.
10. Chris Bedi
- Company: ServiceNow
- 2023 Annual Revenue: Approximately $8.5 billion
- Employees: Around 24,000
- CEO: Bill McDermott
- Founded: 2004
Chris Bedi has been a key figure in shaping the company’s digital strategy. Chris is responsible for driving the integration of digital tools that enhance customer experience and streamline internal operations. His focus on automation, AI and cloud-based solutions has allowed ServiceNow to optimise its service management platform, delivering greater value to clients. His strategic vision and leadership have been critical in maintaining ServiceNow's reputation as a leader in digital workflow solutions, ensuring the company stays ahead in a competitive industry.
9. Mike Amend
- Company: Ford
- 2023 Annual Revenue: Approximately $166 billion
- Employees: Around 173,000
- CEO: Jim Farley
- Founded: 1903
Mike Amend is leading the charge in the automaker’s digital transformation. His role involves overseeing the integration of digital technologies across Ford’s global operations, focusing on enhancing the customer experience and driving innovation in vehicle design and production. Mike’s efforts are central to Ford’s strategy of leveraging data analytics, AI, and connectivity to develop smarter, more efficient vehicles. His leadership is critical as Ford navigates the rapidly changing automotive landscape, ensuring the company remains at the forefront of the industry’s digital revolution.
8. Chris Crayner
- Company: NBC Universal
- 2023 Annual Revenue: $39 billion (2022)
- Employees: Around 35,000 (2020)
- CEO: Mike Cavanagh
- Founded: 2004
Chris Crayner is EVP, Chief Digital and Technology Officer for NBC Universal - Parks and Resorts, where he oversees experience design, product management and transformation, digital technology, eCommerce, Metaverse/Web3 innovation and business growth initiatives. Prior to that, he was chief strategy officer at a leading digital agency and previously held marketing and technology leadership positions at The Walt Disney Company, Bristol-Myers Squibb and National City Corp.
7. Christoffer Hernæs
- Company: Skanska
- 2023 Annual Revenue: Approximately SEK 180 billion (around $17 billion)
- Employees: Around 30,000
- CEO: Anders Danielsson
- Founded: 1887
Christoffer Hernæs is leading the construction and development company’s digital transformation journey. Christoffer focuses on integrating digital technologies to enhance project delivery, sustainability, and operational efficiency. His efforts include leveraging data analytics, IoT, and automation to optimise construction processes and improve safety standards. Under his leadership, Skanska is embracing digital solutions that not only enhance productivity but also contribute to the company's sustainability goals. Christoffer is pivotal in ensuring that Skanska remains a leader in the construction industry’s digital evolution.
6. Lidia Fonseca
- Company: Pfizer
- 2023 Annual Revenue: Approximately $67 billion
- Employees: Around 79,000
- CEO: Albert Bourla
- Founded: 1849
Lidia Fonseca holds the role of Chief Digital and Technology Officer at Pfizer, where she has been instrumental in advancing the company's digital capabilities. Her leadership was particularly significant during the COVID-19 pandemic, where digital tools and data analytics played a crucial role in accelerating vaccine development. Lidia has focused on leveraging AI, machine learning, and real-time data to enhance drug discovery, development, and delivery processes. Her work ensures that Pfizer continues to innovate in the pharmaceutical industry, improving patient outcomes and operational efficiencies through digital transformation.
5. Tanja Rückert
- Company: Bosch Group
- 2023 Annual Revenue: Approximately €88 billion
- Employees: Around 421,000
- CEO: Stefan Hartung
- Founded: 1886
Tanja Rückert leads the digitalisation efforts of one of the world’s most prominent engineering and technology companies. Tanja has focused on integrating IoT and AI into Bosch’s operations, transforming the company’s products and services to align with Industry 4.0 standards. Her leadership has been critical in driving Bosch’s transition towards becoming a leader in connected solutions, enabling the company to offer more intelligent, efficient, and sustainable technologies. Tanja’s strategic initiatives ensure Bosch remains at the cutting edge of innovation in a rapidly evolving digital landscape.
4. Kevin Lee
- Company: BT Group
- 2023 Annual Revenue: Approximately £20.7 billion
- Employees: Around 100,000
- CEO: Philip Jansen
- Founded: 1846 (as the Electric Telegraph Company, became BT in 1980)
As the Chief Digital Officer at BT Group, Kevin Lee has played a crucial role in modernising the company’s digital framework. With a focus on enhancing customer experience and operational efficiency, Kevin has spearheaded initiatives that leverage data analytics, AI and cloud technologies. His strategic vision has driven the transformation of BT’s digital services, making them more agile and responsive to market demands. Kevin’s leadership is instrumental in ensuring BT Group remains a leader in telecommunications, providing cutting-edge digital solutions to businesses and consumers alike.
3. Nilanjan Adhya
- Company: BlackRock
- 2023 Annual Revenue: Approximately $19 billion
- Employees: Around 20,000
- CEO: Larry Fink
- Founded: 1988
Nilanjan Adhya has been a driving force behind the enhancement of the firm's digital ecosystem. With a strong background in digital transformation, Nilanjanhas focused on leveraging technology to optimise investment processes and improve client experiences. His leadership in digital strategy has helped BlackRock maintain its competitive edge in the financial services industry by integrating advanced analytics, AI and machine learning into its operations. Nilanjan’s work ensures that BlackRock continues to offer innovative, data-driven solutions to its global client base.
2. Jen Felch
- Company: Dell Technologies
- 2023 Annual Revenue: Approximately $102 billion
- Employees: Around 133,000
- CEO: Michael Dell
- Founded: 1984
Jen Felch serves as both the CIO and Chief Digital Officer for Dell Technologies, where she has been at the forefront of the company’s digital transformation. She is responsible for driving Dell’s IT strategy and digital initiatives, focusing on enhancing customer experiences and operational efficiencies through technology. Her leadership has been key in integrating digital solutions that streamline operations and enable innovation across Dell’s global enterprise. Her efforts have not only improved internal processes but also helped Dell to deliver more robust, technology-driven solutions to its customers.
1. Florian Roth
- Company: SAP
- 2023 Annual Revenue: Approximately €31 billion
- Employees: Around 111,000
- CEO: Christian Klein
- Founded: 1972
Florian Roth has been pivotal in steering SAP's digital and cloud transformation, significantly enhancing the company's technological landscape. With a deep focus on innovation, Roth has overseen the integration of cloud technologies, driving SAP’s evolution into a leading provider of enterprise software solutions. His leadership has fostered a culture of continuous improvement and agility within SAP, aligning the company’s digital strategies with customer needs. Florian’s efforts have ensured that SAP remains at the forefront of digital transformation, enabling global enterprises to leverage cutting-edge technology for operational excellence.
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