Making its mark in the automotive industry, Belron offers vehicle glass repair, replacement as well as recalibration services.
Belron is heavily dependent on the technicians and other members of staff that work to keep the company running – and included within that team is the company’s Global Chief Information Security Officer, Anthony Foust.
Committed to excellent customer service and satisfaction, Belron is in a period of transition to continue meeting and exceeding customers’ needs
It is essential that the company modernises its technology while it continues to drive forward its goal of flipping a negative experience on its head, such as a windshield or windscreen breakage, instead providing customers with the best service experience possible.
Still in the early stages of its digital transformation journey, Foust explains that Belron is keen not to push themselves too much in fear of things slipping through the cracks or technologies being implemented incorrectly.
And, to ensure trust and assurance is maintained throughout the business from employees and customers, Belron looks to create sound strategic partnerships that offer the company both flexibility and adaptability as it continues on its transformation journey.