EY Canada: fostering innovation in real-time payments tech

EY Canada’s Payments Practice Leader, Diana Halder, explains how the company is acting as a catalyst for real-time payments innovation

Diana Halder is Payments Practice Leader at EY Canada, a role she has held since September 2019, becoming a full Partner in the firm three months ago. A vastly experienced payments industry executive, she previously spent six years at Accenture, as well as working in payments and global banking at Scotiabank.

While she catches up with us from her office in Toronto, Canada, it’s clear that this experience has set her in good stead. But she acknowledges that, even though she’s been in the industry for over 18 years, she’s always learning new ways to become a better leader. 

“Putting people first definitely matters,” she tells us. “It’s important to understand their interests and ambitions to keep them motivated and engaged.” She characterises the tenets of strong leadership as ‘four Ps’ – people, patience, persistence, and being provocative when it comes to innovation.

Halder claims you may receive a lot of rejection and setbacks when you’re a woman in technology, but that fuels her to push forward and in doing so she brings other women along in the journey.


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