GE HealthCare & OCSRI: Advancing Oncology Medical Imaging
When it comes to healthcare technology, successful partnerships between providers and medical institutions are crucial for advancing patient care. One such collaboration is the partnership between GE HealthCare and OCSRI, focused on migrating from OCSRI’s legacy Picture Archiving and Communication System (PACS) to a new, more advanced solution.
The project has been successful thanks to the close collaboration between the two organisations. “We worked closely through the project,” says Dan Vanacore, a member of GE Healthcare's Project Management team, “keeping OCSRI informed of next steps, items needed, design, build, testing, through to the go live.”
The project's success was not without its challenges, however, the strong partnership between GE HealthCare and OCSRI allowed for effective problem-solving. “Go live itself was very successful,” Dan adds. “We encountered issues that needed to be resolved, quite typical for any PACS conversion actually, but the OCSRI and GE teams worked together to resolve those and get past them.”
One of the key factors in the success of this partnership is GE HealthCare's commitment to customer support. Alyson Cavasso, Customer Success Manager at GE HealthCare, outlines its approach. “We work hand in hand through the customer lifecycle, through training, professional services, technical support, renewals, retention, expansion and – most importantly – customer advocacy.”
The partnership between GE Healthcare and OCSRI is part of a broader strategy to advance medical imaging technology, particularly in the field of oncology. Thierry Verstraete, VP of Product Management for Enterprise Imaging Solutions at GE HealthCare, highlights the company’s approach.
“It's very important when we create new capabilities and solutions, that we retain backward compatibility so that customers can easily upgrade and take advantage of new capabilities,” he explains.
In the context of oncology care pathways, Thierry adds that GE HealthCare's partnership with OCSRI takes on additional significance. “Our mission is to help our customers from early detection to diagnosis to treatment, and to follow up and to provide solutions that create a more personalised path through the complexities of oncology care.”
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