Lloyds Banking Group: Transforming for the Digital Age

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With a history spanning over 250 years, Lloyds Banking Group is undertaking a major transformation to meet the evolving needs of its 27 million customers

With a rich history dating back to the founding of Taylors & Lloyds in 1765, Lloyds Banking Group has been at the forefront of enhancing customer experiences for well over two centuries. 

The Group serves over 27 million customers across its various brands, including Lloyds Bank, Halifax, Bank of Scotland and Scottish Widows. 

To meet the needs of its customers, Lloyds Banking Group is undertaking what it describes as “one of the biggest technology transformations in the UK,” encompassing not only technological upgrades but also a fundamental shift in the organisation’s culture.

Helping drive this transformation is Amit Thawani, Chief Information Officer for Insurance, Pensions and Investments at Lloyds Banking Group. With a career spanning continents and roles from software developer to enterprise architect and at companies such as Oracle, BNP Paribas, ING and Wells Fargo, Amit brings a unique perspective to the challenges and opportunities facing one of Britain’s oldest and most respected financial institutions.

Read the full article HERE.


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  • Amit Thawani

    Chief Information Officer for Insurance, Pensions and Investments at Lloyds Banking Group