Metrolinx: Cloud Innovation is Transforming Transit Payments

The need for robust and efficient public transportation has never been greater. Reliable transit systems are crucial for reducing greenhouse gas emissions, easing traffic on roads and providing accessible mobility options. However, a key challenge facing transit agencies globally is ensuring a convenient and seamless experience for users, from trip planning to fare payments.

An agency of the Government of Ontario under the Metrolinx Act, 2006, Metrolinx was created to improve this experience: coordinating and integrating all modes of transportation in the Greater Toronto and Hamilton Area.

Steve Brar, Executive Vice President and Chief Technology and Information Officer of Payments at Metrolinx, leads the team spearheading a transformation in how commuters pay for transit, driven by a vision to make public transportation the preferred choice for millions of Ontarians.

“Metrolinx is building an affordable, integrated, and sustainable transit network that connects communities to the things that matter most to them,” he says. “​A core part of that mission is fare and service integration – and a key part of that is facilitating a seamless payment experience for customers who travel through the multiple transit systems across the region we serve.”

Read the full report HERE

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