Name: Qualtrics: The shift from legacy to modern CX management
Uploaded: 2022-03-02T12:26:00Z
Description: Qualtrics: The shift from legacy to modern CX management

Founded in 2002, Qualtrics specialises in experience management and provides cutting-edge solutions for businesses worldwide. With headquarters in Provo, Utah, the company is a global leader in helping organisations manage and improve four core experiences: customer, employee, product, and brand. They aim to revolutionise how companies understand and improve these experiences using their advanced XM platform.

 Qualtrics enables organisations to capture and analyse customer feedback, empowering businesses to enhance their products and services. Their innovative platform allows companies to gather insights in real-time, providing a competitive edge in the rapidly evolving market. By integrating seamlessly with existing systems, Qualtrics ensures that businesses can make informed decisions based on comprehensive data analysis.

 Under the leadership of CEO Zig Serafin, Qualtrics has grown significantly, demonstrating a commitment to excellence and innovation. The company serves a diverse range of industries, ensuring that their tailored solutions meet specific business needs. With a strong focus on enterprise solutions, Qualtrics continues to shape the future of experience management, fostering environments where organisations can thrive.

Qualtrics

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Erik Vogel

Qualtrics: The shift from legacy to modern CX management

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Qualtrics: The shift from legacy to modern CX management

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