Gen AI and Finance: OpenText and TCS on the Future of BFSI

The banking, financial services and insurance (BFSI) sector is in the midst of a technological revolution, with artificial intelligence (AI) offering the potential to reshape operations, customer experiences and business models.

But what exactly does this AI-driven future look like for banks, insurers and other financial institutions? And how are OpenText and TCS working together to turn AI ambitions into practical, value-generating solutions?

Looking ahead, AI is set to become an increasingly integral part of the BFSI landscape. “Given AI’s potential to add complementary value, it will become mainstream in the BFSI industry, Unnikrishnan predicts. “Going forward, BFSI firms will increasingly leverage composite AI technologies – both predictive and Gen AI – for disruptive transformation."

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