May 17, 2020

Cisco is set to acquire AI startup Accompany in $270mn deal

AI
Accompany
Amy Chang
Machine Learning
Jonathan Dyble
2 min
Cisco
Leading multinational technology company Cisco has announced that it has agreed to acquire Accompany in a deal valued at $270mn.

Accompany offers intel...

Leading multinational technology company Cisco has announced that it has agreed to acquire Accompany in a deal valued at $270mn.

Accompany offers intelligent AI-driven solutions focused on sales, enabling companies to better manage their client portfolio by finding new prospects, tracking sales histories, navigating selling processes and strengthening relationships.

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“I am thrilled with the opportunity to join Cisco and the industry's leading collaboration team,” said Amy Chang, CEO and Founder of Accompany. “By combining Accompany's relationship intelligence capability with Cisco's award-winning collaboration product portfolio, customers will be able to more intelligently collaborate with employees, customers and partners.”

Chang, a member of the Board of Directors at Cisco since 2016 and the former Head of Product for Google Ads Measurement, will resign from the Board at Cisco and instead take over the company’s Collaboration Technology Group.

“Amy has proven to be an effective and innovative leader through her years as an entrepreneur, an engineer, and CEO, and I couldn't be more pleased to have her and the Accompany team join Cisco,” said Chuck Robbins, Cisco chairman and CEO.

“Together, we have a tremendous opportunity to further enhance AI and machine learning capabilities in our collaboration portfolio and continue to create amazing collaboration experiences for customers.”

The acquisition is set to close in Q4 of the 2018 fiscal year.

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Jul 14, 2021

Discord buys Sentropy to fight against hate and abuse online

Technology
Discord
Sentropy
AI
2 min
Sentropy is joining Discord to continue fighting against hate and abuse on the internet

Discord, a popular chat app, has acquired the software company Sentropy to bolster its efforts to combat online abuse and harassment. Sentropy, monitors online networks for abuse and harassment, then offers users a way to block problematic people and filter out messages they don’t want to see.

First launched in 2015 and currently boasting 150 million monthly active users, Discord plans to integrate Sentropy’s own products into its existing toolkit and the company will also bring the smaller company’s leadership group aboard. Discord currently uses a “multilevel” approach to moderation, and a Trust and Safety (T&S) team dedicated to protecting users and shaping content moderation policies comprised 15% of Discord’s workforce as of May 2020.

“T&S tech and processes should not be used as a competitive advantage,” Sentropy CEO John Redgrave said in a blog post on the announcement. “We all deserve digital and physical safety, and moderators deserve better tooling to help them do one of the hardest jobs online more effectively and with fewer harmful impacts.”

 

Cleanse platforms of online harassment and abuse

 

Redgrave elaborated on the company’s natural connection with Discord: “Discord represents the next generation of social companies — a generation where users are not the product to be sold, but the engine of connectivity, creativity, and growth. In this model, user privacy and user safety are essential product features, not an afterthought. The success of this model depends upon building next-generation Trust and Safety into every product. We don’t take this responsibility lightly and are humbled to work at the scale of Discord and with Discord’s resources to increase the depth of our impact.”

Sentropy launched out of stealth last summer with an AI system designed to detect, track and cleanse platforms of online harassment and abuse. The company emerged then with $13 million in funding from notable backers including Reddit co-founder Alexis Ohanian and his VC firm Initialized Capital, King River Capital, Horizons Ventures and Playground Global.

“We are excited to help Discord decide how we can most effectively share with the rest of the Internet the best practices, technology, and tools that we’ve developed to protect our own communities,” Redgrave said.

 

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