EY and IBM unveil AI-powered solution to transform HR

EY.ai Workforce, powered by IBM watsonx Orchestrate, uses AI to automate HR tasks and processes and transform operations

EY and IBM have announced the launch of EY.ai Workforce, an innovative HR solution that helps enable organisations to integrate AI into their key HR business processes, marking a pivotal next step in the collaboration between the companies and a significant milestone in the role of AI increasing productivity within the HR function.

In September 2023 EY announced the launch of EY.ai, a unifying platform that brings together human capabilities and AI to help clients transform their businesses through confident and responsible adoption of AI. The platform, which followed a US$1.4bn investment, leverages leading-edge EY technology platforms and AI capabilities, with deep experience in strategy, transactions, transformation, risk, assurance and tax, all augmented by a robust AI ecosystem.  

Platform combines AI and automation to help organisations transform HR processes

EY.ai Workforce combines AI and automation from IBM watsonx Orchestrate with the EY organisation’s domain knowledge in HR transformation to help organisations innovate their HR processes. 

“This EY and IBM collaboration couldn't have come at a better time,” comments Andy Baldwin, EY Global Managing Partner – Client Service. “The modern workplace is evolving rapidly and there's a pressing need for streamlined operations. EY.ai Workforce reimagines ways of working by facilitating businesses to make the most of their talent, putting humans at the centre of technology to bring about an improved work experience with superior productivity.”

Packaging automations into individual tasks, watsonx Orchestrate guides employees through common processes such as drafting job descriptions and extracting payroll reports. The natural language interface is designed to make it easy for all employees to access these automations, freeing up their time to focus on higher value work.

Kareem Yusuf, Ph.D, Senior Vice President, Product Management and Growth, IBM Software says: “At IBM, we’re focused on creating enterprise solutions that use AI to address specific business use cases. Building on our longstanding collaboration with the EY organisation, the launch of EY.ai Workforce will provide clients with targeted intelligent automation solutions that enable them to use the power of AI to unlock productivity and address real business needs and outcomes. This is another strategic step in our alliance with the EY organisation.”


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