Anthropic and IFS Partner to Power AI Industrial Revolution

IFS Nexus Black and Anthropic have announced a strategic partnership to accelerate and scale the impact of AI in the world’s most critical industries.

This signals a new era of AI integration in these industries – including aerospace and defence, construction and engineering, manufacturing, energy, utilities and natural resources, as well as telecoms – aiming to revolutionise frontline industrial operations with AI-powered solutions designed for reliability, safety and operational resilience.

At the forefront of this collaboration is Resolve, an innovative AI-powered industrial solution centred on preventing costly system failures and enhancing operational performance across these critical sectors.

Resolve is built on Anthropic’s latest AI models – particularly leveraging Claude – to deliver actionable intelligence that assists frontline workers in maintaining infrastructure integrity and reducing downtime.

IFS Nexus Black is a strategic AI innovation programme part of IFS that specialises in industrial AI. In this partnership, it brings extensive domain expertise.

Paired with Anthropic’s cutting-edge AI capabilities and rigorous safety commitment, the partnership uniquely targets the industrial sector, where uptime, safety compliance and asset reliability are mission-critical.

The importance of Anthropic and IFS’ partnership

For the first time, an AI leader combining advanced models with responsible AI practices has teamed with an industrial software provider deeply embedded in heavy asset operations.

“Partnering with Anthropic is about more than just their best-in-class AI models, it is also their commitment to responsible, safe AI – that’s non-negotiable when serving industries where, some days, life is on the line,” says Kriti Sharma, CEO at IFS Nexus Black. 

“These hardcore industries are where the real AI revolution is happening. 

“It’s not the AI of tabloid headlines, it’s the lifeline for the workers that keep the lights on, the cupboards stocked and the world turning.”

Resolve’s AI capabilities reflect the realities faced by technicians and field operators, interpreting multi-modal data inputs – such as video, audio, temperature, pressure readings and complex schematics – to predict and prevent equipment faults. 

The system optimises schedules by connecting the right technician with the right parts and location, while voice recognition and automatic transcription reduce administrative burdens and improve data collection.

Because industries like manufacturing, energy, telecoms and construction face immense challenges from aging infrastructure, supply chain disruptions and increasing demands – thanks to reindustrialisation and AI infrastructure build-out – consumer-grade AI tools are inadequate for these asset-heavy environments, making specialised industrial AI like Resolve crucial for operations.

“Anthropic combines frontier AI capabilities with the safety and reliability that industries require,” Garvan Doyle, Applied AI Lead at Anthropic, says. 

“IFS has unquestionable expertise in the complex realities of the industrial world – they have proven they can activate and apply AI in capital intensive and asset heavy environments.

“Together, we’re deploying AI where stakes are highest.”

How Resolve revolutionises William Grant & Sons

World-renowned Scottish distillery William Grant & Sons – producers of Grant’s whisky and Hendrick’s gin – is feeling the practical benefits of Resolve.

By integrating AI to analyse complex plant schematics and sensor data, the distillery has shifted from reactive to proactive maintenance. 

Before deploying Resolve, 38% of repairs were emergency-driven, causing costly downtime. Now, technicians diagnose faults by interpreting sounds, video evidence and pressure fluctuations, enabling predictive maintenance. 

This shift has not only dramatically reduced downtime and increased output, but is projected to save William Grant & Sons around £8.4m (US$11.1m) each year.

“IFS Nexus Black understood our industry – they weren’t trying to apply something generic,” explains Badri Narasimhan, Chief Technology & Business Growth Officer for William Grant & Sons. 

“It’s innovation that’s practical, fast and actually connected to results, not theory.”

Enhancing disaster response

Beyond manufacturing, the partnership’s impact extends to disaster response.

This issue is a growing concern, given that weather-related losses now equal 36% of US GDP. 

The US alone suffered 27 weather disasters last year, causing billion-dollar damages and nearly doubling since 2019. 

Resolve aids disaster recovery by using predictive analytics to forecast impact zones and prioritise technician deployment. 

It enables mutual aid coordination among adjacent power companies, offers onsite repair guidance via image and video analysis and manages parts logistics automatically – capabilities that enable utilities to restore power 40% faster after disasters, meaning quicker recovery for communities, hospitals and schools.