How Does IFS Cloud Unify Assets, Operations and Services?

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Cathie Hall, Chief Product & Customer Officer at IFS
Industrial AI is at the heart of IFS Cloud, connecting enterprise operations, assets and service workflows for smarter decision making & measurable impact

Pressure is mounting for industries to modernise, but there are countless different tools in the market.

IFS Cloud aims to meet this challenge by unifying enterprise resource planning, asset management and field service capabilities in a single cloud-native platform, supported by industrial artificial intelligence. 

The platform is designed for asset-intensive and service-centric sectors and promises consolidated data, real-time visibility and streamlined decision making without disruptive upgrade cycles.

Its composable architecture allows organisations to implement modules aligned to their priorities now, while scaling over time.

Mark Moffat, CEO of IFS

ā€œIndustrial AI has shifted from pilot to competitive advantage,ā€ says Mark Moffat, CEO at IFS, on LinkedIn.

ā€œThe world's largest industrial enterprises aren't experimenting anymore. They're working with IFS to execute at scale across manufacturing, supply chain and field operations because purpose-built Industrial AI delivers real outcomes in real-world environments.

ā€œIn a market where speed is survival, Industrial AI is how you lead.ā€

Forrester study on IFS economic impact  

Forrester’s Total Economic Impact (TEI) study examined the value realised by organisations deploying IFS solutions in the cloud and the results show material business and sustainability value.

The study revealed that organisations stand to save US$36.61m in quantifiable benefits for the composite organisation over a period of three years – 38% of which come from sustainability related benefits amounting to US$13.83m. 

This saving comes as a direct result of lower energy use and reduced physical infrastructure when cloud-deployed solutions replace ageing systems – bringing more green in the world and in the bank. 

Monetary benefits of deploying IFS Cloud | Credit: Forrester/IFS

The benefits also comprise US$18.5m in labour efficiencies which can be redirected to other growth drivers within the organisation. 

Supply chain insights delivered through IFS Cloud solutions means improved inventory control, which translates to nearly 20% lower holding expenses that can deliver US$12.3.m in capital expenditure efficiency.  

Reporting and uptime improvements deliver a further US$4.3m in value, while retiring legacy on-prem hardware contributes about US$1.5m in savings.

Industrial AI embedded in operations

The value of IFS Cloud extends beyond financial metrics to operational and strategic benefits when Industrial AI is integrated throughout the flow of work rather than treated as an add-on. 

IFS.ai’s Predictive Enterprise Asset Management delivers predictive maintenance, by identifying potential issues before they trigger costly unplanned downtime.

Field service management(FSM) uses AI-driven scheduling to improve engineer allocation offering SLA compliance that comes with double-digit gains. 

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In manufacturing and distribution, advanced forecasting tools enhance inventory planning and demand prediction. 

Together these capabilities help organisations shift from reactive problem solving to proactive optimisation, boosting performance and resilience.

Industry-specific value and adaptability

IFS Cloud also offers industry-focused functionality tailored to suit the area of need – from manufacturing, construction and engineering, telecommunications, aerospace and defence, energy, utilities and resources, as well as service industries.

For example, in the energy, utilities and resources sector, it provides unified tools to support regulatory compliance, asset performance and workforce planning, helping minimise service interruptions and balance supply and demand. 

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Oil and gas operators benefit from integrated project control, reliability-focused analytics and streamlined maintenance execution. 

Its cloud-native design and composable modules help firms adapt to shifting market demands without extensive system overhauls.

Digital workers with IFS Cloud 25R2 

Ushering in an agentic AI age, the IFS Cloud 25R2 also features industrial AI agents which ā€œempower teams to automate, optimise and act, leveraging IFS Loops Digital Workers to transform productivityā€.

ā€œIndustrial organizations aren’t short on data. They’re short on execution,ā€ says Cathie Hall, Chief Product & Customer Officer at IFS on LinkedIn.

ā€œIFS Loops Digital Workers in IFS Cloud 25R2 create a new execution layer that turns insight into action, automatically.

ā€œFrom supplier and customer orders to material and inventory replenishment, Digital Workers keep work moving, reduce errors and free teams from manual follow-ups and checks. 

ā€œExecution stops being the bottleneck. Performance becomes predictable.ā€

As digital transformation priorities evolve, platforms like IFS Cloud underline how industrial AI and cloud-centric architecture can deliver measurable outcomes across complex enterprises.

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