Servier Pharmaceuticals on improving the lives of patients

Servier Pharmaceuticals on digital transformation, healthcare heroes, patients supporting patients and the essential ingredient to a good partnership

Mark Yunger is the Head of IT at Servier Pharmaceuticals. His role encompasses all aspects of technology for the company, including application portfolios for various functions, infrastructure, data and analytics, as well as cybersecurity and digital therapeutics.

The transformation journey at Servier Pharmaceuticals has been one of rapid scalability. Yunger has seen the company grow exponentially since its founding in 2018, leading the transformation of the U.S. oncology field. 

“We have the fortunate advantage of not having a lot of legacy infrastructure or technical debt, we were really born in the cloud and we're able to scale and expand rapidly, as we were adding new colleagues and new services.”

The company keeps its data in the cloud allowing for speed, agility and scalability, something Yunger sees as a positive as it frees up employees from physical constraints. 

Servier Pharmaceuticals leverages their cloud capabilities to accelerate meeting the needs of their patients. An example of this can be seen in their patient engagement portal to help patients navigate their patient journey, a project Yunger is very excited about. 

“Our patient engagement portal is a platform through which we provide digital capabilities to support our patients,” Yunger explains. “On the patient facing side, there are tools that are tailored to a patient's particular needs. Once you register, we can provide tailored content to your areas of interest. If you are a caregiver, or parent of a patient, once you register, we’ll provide all the relevant content, tools and information to meet your needs.”

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