SHI & Cisco: Accelerating digital transformation together

Ian Young, Market VP of SHI Field Sales, explains how SHI is working alongside Cisco to help customers get maximum value out of their investments

With its global team of 6,000 employees, including around 1,000 technical resources, SHI specialises in helping customers take a smarter approach to their technology strategy. The result is more efficient and effective IT operations across the entire technology landscape. 

Thanks to its concierge approach and in-house expertise, SHI has become a trusted partner of countless organisations, including professional services giant Alvarez & Marsal.

Ian Young, Market VP of SHI Field Sales, explains: “Working alongside Cisco, we are helping A&M tackle critical business and technological challenges through a strategic approach, driving favourable results.”

Accelerating digital transformation together

As a Cisco Gold Partner, SHI’s longstanding partnership with Cisco ensures exceptional customer support. Cisco has recognised SHI’s performance, naming it US security partner of the year in 2022. 

Such is the strength of the relationship, close to 100 of SHI’s 1,000 engineers are Cisco-dedicated, including subject matter experts, pre-sales engineers, solution architects and renewal specialists. 

“SHI has a unique approach to digital transformation in collaboration with Cisco,” Young adds. “SHI leverages Cisco's extensive range of cutting-edge products and services, and aligns its engineers and resources to assist customers in achieving their desired outcomes.

“A&M is fully utilising the potential of Cisco's products and services, while also benefitting from the exceptional customer experience provided by SHI. They know they’re in capable hands with SHI and Cisco.”

A trusted technology partner

SHI’s reputation as a trusted technology partner is the result of its comprehensive portfolio of products and services, complemented by an exceptional team of engineers and subject matter experts who are dedicated to serving their customers. 

“We value being involved in strategic planning, technology roadmaps and technology assessments,” continues Young. “We aim to complement these efforts with solution design services so that our customers realise the return on their investments.”



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