Global communications giant Cisco has announced a host of fresh capabilities at the Cisco Live 2019 event in San Diego, California aimed at enhancing and streamlining its customer offering.
Chief among these new features are its AI and machine learning-powered additions to its service, designed to assists IT teams globally with their ever-increasing workloads.
In its press release, the firm cited 451 Research’s findings that almost two thirds of IT teams are experiencing jumps in workloads, while team expansion is only expected for a third of companies over the next year.
Cisco’s wealth of data is thus being used to drive intelligent software that can ease the load on IT teams, improve their data-driven problem solving capabilities, and introduce enhanced visibility for local networks.
"As the pace of change and diversity of the environment continues to rapidly evolve, Cisco is committed to continually simplifying our solutions," said Scott Harrell, Senior Vice President and General Manager of Cisco's Enterprise Networking Business, according to the press release.
"Artificial intelligence and machine learning can enable businesses to efficiently discern which issues to prioritize, becoming more nimble and proactive. This will have a profound effect on network operations and the IT teams that run them. At Cisco, we’re future proofing our networks and the workforce through automation and intelligence."
The firm also announced that it is developing an architecture to encompass every aspect of its intent-based network, including campus, branch, WAN, IoT, cloud and data centres, simplifying what Cisco identifies as the unprecedented complexity of the modern IT landscape.