Three-quarters of global organisations are currently implementing or considering bans on ChatGPT and other generative AI tools in the workplace amid concerns over data security and privacy, according to research from BlackBerry
According to the report, 61% of those deploying or considering bans said the measures are intended as long term or permanent, with risks to data security, privacy, and corporate reputation driving decisions to take action. Meanwhile, 83% voiced concerns that unsecured apps pose a cybersecurity threat to their corporate IT environment.
Concerns about generative AI but technology to drive improvements for businesses
Despite their inclination towards outright bans, the majority of those surveyed also recognise the opportunity for Generative AI applications in the workplace to increase efficiency (55%) and innovation (52%), and enhance creativity (51%). When it comes to using generative AI tools for cybersecurity defense, the majority of respondents (81%) remained in favour, suggesting that IT decision makers don't want to be caught flat-footed and give cyber criminals the upper hand.
As Shishir Singh, Chief Technology Officer, Cybersecurity, at BlackBerry, explains, organisations should take a cautious yet dynamic approach to Generative AI applications in the workplace.
“Banning Generative AI applications in the workplace can mean a wealth of potential business benefits are quashed,” Singh comments. “At BlackBerry, the pioneer of AI cybersecurity, we are innovating with enterprise-grade Generative AI, keeping a steady focus on value over hype, and are exercising caution with unsecured consumer Generative AI tools. As platforms mature and regulations take effect, flexibility could be introduced into organisational policies. The key will be in having the right tools in place for visibility, monitoring and management of applications used in the workplace.”
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