Why Cloud ERP is Critical for Business Success

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Dippu Kumar Singh, Head of Data Analytics at Fujitsu
Cloud ERP supports agile decision-making, scalable growth and streamlined processes in an increasingly digital business landscape

Cloud ERP is quickly becoming the backbone for businesses aiming to increase agility, scalability and operational efficiency. 

Unlike traditional on-premises systems, cloud-based ERP offers rapid deployment, real-time access to data and the flexibility to grow alongside companies, whether nationally or internationally. 

Companies adopting cloud ERP can automate routine tasks through integrated AI and ML tools, which reduce errors and free employees to focus on higher-value activities. 

Real-time analytics and interactive dashboards enable executives to make data-driven decisions faster, enhancing forecasting and responsiveness in dynamic markets.

Powering agile, scalable banking innovation

Financial technology company Jack Henry is modernising banking with its cloud-native Banno Business platform, designed to empower community banks and credit unions with digital tools for small and medium businesses.

The platform offers cloud-based payments, cash management and customer engagement solutions that are easy to implement and integrate via open APIs. 

Rob Zelinka, CIO at Jack Henry

Jack Henry’s cloud strategy involves transitioning legacy systems into modular, scalable microservices hosted on public clouds, improving uptime, security and real-time processing.

This approach supports digital transformation, enabling clients to deliver personalised, efficient financial services while driving innovation and operational efficiency.

Modernising transit operations

TriMet is replacing its legacy on-premises ERP system with a modern cloud ERP solution to enhance operational efficiency and service reliability. 

The initiative involves a multi-year, complex transition aimed at digitising finance, maintenance and administrative functions at the transit agency. 

Ethan Benatan, CIO at TriMet

By adopting cloud ERP, TriMet plans to streamline processes, improve data collection and enable real-time decision-making across its bus and light rail operations. 

The cloud platform supports integration with IoT and intelligent transportation systems that help optimise vehicle maintenance, monitor fleet performance and improve customer service in the Portland metropolitan area.

Cloud ERP: Streamlining business transformation

Fujitsu offers a cloud ERP solution built on the ServiceNow Now platform, designed to optimise and transform business operations ranging from sales to fulfillment with enhanced transparency and flexibility. 

It improves sales execution, inventory accuracy and fulfillment processes without the need for complex customisations or system replacements. 

Fujitsu is also a strategic partner of RISE with SAP, helping organisations migrate and modernise their ERP landscapes to the cloud. 

This partnership enables automation, AI-driven insights and sustainability management, accelerating digital transformation and delivering scalable, efficient enterprise resource planning tailored to business needs.

Tailored solutions for high-growth businesses

NTT DATA Business Solutions accelerates cloud ERP adoption with industry-specific offerings built on SAP’s public cloud platform, GROW with SAP

Sanath Chilakala, Director of AI & Data Analytics at NTT Data

These solutions, tailored for sectors such as financials, manufacturing and wholesale distribution, combine AI-assisted automation, best practices and fit-to-standard deployment to streamline operations and support sustained growth. 

NTT DATA’s structured implementation approach ensures rapid, low-risk cloud ERP deployments using proven methodologies and accelerators. 

Its advisory and application management services help businesses maximise system performance and fully leverage cloud ERP benefits to drive digital transformation and operational excellence.

The Cloud ERP Strategies panel

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The Cloud ERP Strategies panel at Tech & AI LIVE New York on 18 November 2025 brings together top CIOs and analytics leaders from Jack Henry, TriMet, Fujitsu and NTT Data.

Rob Zelinka, CIO at Jack Henry, Ethan Benatan, CIO at TriMet, Dippu Kumar Singh, Head of Data Analytics at Fujitsu and Sanath Chilakala, Director of AI & Data Analytics at NTT Data, will discuss how North American organisations are transforming operations with Cloud ERP solutions. 

The session, which starts at 10:15am (EST), will explore the latest innovations in cloud ERP, challenges specific to the region and practical strategies for optimising enterprise resource planning. 

Attendees can expect valuable insights on scaling, automation and data-driven decision-making to accelerate digital transformation and business agility.

To attend this panel – as well as other sessions at Tech & AI LIVE New York – get your ticket here.