Asparia’s chatbot for patient communication automation

By William Smith
Saratoga, California-based healthcare technology company Asparia offers a chatbot to automate communication between patients and healthcare deliverers...

Saratoga, California-based healthcare technology company Asparia offers a chatbot to automate communication between patients and healthcare deliverers.

The company, which was formerly known as SimplifiMed, serves as a go-between for electronic health records (EHRs) and patients, with workflows including recurring communications such as appointment reminders and preventative care recall. That’s supported by functions to automatically identify those who need care such as vaccinations or follow ups.

Asparia solution operates on a SaaS basis, and can communicate in over 100 different languages through text.

In a press release, Kamal Anand, CEO and co-founder, said: “Asparia closes the crucial gap that exists today in patient management – the disconnect between recommended care as documented in the EHR, and the patient outside of the exam room. We give a voice to those care needs, whether it’s keeping appointments or getting preventive check-ups. As a result, health systems can manage patient adherence with automated technology.”

The company touts the benefits of such an approach as being increasing the quality of care while simultaneously reducing administrative costs.

One of the company’s customers, Brett Swenson, M.D., a primary care physician based in Scottsdale, Arizona, said: “With Asparia, our response rates to notifications about vaccines jumped from 5 percent to 70 percent. We were spending a lot of resources for appointment reminders and it just wasn’t effective. With Asparia, I am gratified that we are delivering better and more proactive care. Our patients tell us they love being able to conduct these transactions on their cell phones, at any time, without having to make phone calls or go back and forth in communicating with the office.”

The company’s work with Kettering Health Network was detailed in the current issue of our magazine, with CIO Andy Lehman detailing the company’s digital strategy, the future of healthcare, and its response to COVID-19. 

Share
Share

Featured Articles

BlackBerry drives its QNX technology to the cloud with AWS

BlackBerry has expanded its work with Amazon Web Services, which will see the Canadian security company’s embedded systems and AI available in the cloud

6G: Predictions for the network of the future

With cloud-based technology enabling higher speeds and microsecond latency, experts predict 6G will transform the world. The next generation is coming

Blockchain in space could take tokens and NFTs into orbit

SpaceChain says its latest mission to the International Space Station via a SpaceX rocket blazes a trail for off-planet, high-speed blockchain processing

ICYMI: Top 10 DevSecOps tools and cut-price animal robots

Digital Transformation

Altered Egos: Digital twins hold up a mirror for machines

Digital Transformation

Blockchain technology puts paid to US energy data attacks

Cloud & Cybersecurity