Amazon plans to introduce new Go stores in the UK
Amazon has initiated the first steps of taking its revolutionary Go stores to the UK by trademarking their "No Lines, No Checkouts (No, Seriously)" slogan with the UK's Intellectual Property Office.
The phrase is associated with the tech-driven supermarket and appears in their introducing video, which was published in December 2016, six months after it become possible to order fresh food with the online retailer in the UK.
Amazon's Go store enables people to walk in, grab their groceries and walk back out again without having to queue up to use a checkout, with their Amazon account being charged later.
This works by using wireless technology and allowing everything to interact with each other to track purchases and what has been picked up and if it's been put back or not.
Currently, there is just the one Go store 'open', with Seattle, Washington hosting an Amazon employee-only store which has experienced some teething problems since its launch and thus has remained in beta testing.
The Wall Street Journal has reported that the store can only handle 'up to 20 customers' at a time, with the technology freaking out 'if an item has been moved from its specific spot on the shelf.'
This has delayed the store's 'official' opening, which was proposed for late March, as Amazon tries to work out the flaws to help deal with the predicted high demand.
One proposition is that only Amazon Prime users will be able to use the stores, as well as employing greeters who would stand near the entrance - which would also reduce the risk of theft. The stores would, however, only require a staff count of around three to six humans per shift, which has elevated fears that low-skilled shop jobs would disappear as competitors aimed to match Amazon's convenience.
Discord buys Sentropy to fight against hate and abuse online
Discord, a popular chat app, has acquired the software company Sentropy to bolster its efforts to combat online abuse and harassment. Sentropy, monitors online networks for abuse and harassment, then offers users a way to block problematic people and filter out messages they don’t want to see.
First launched in 2015 and currently boasting 150 million monthly active users, Discord plans to integrate Sentropy’s own products into its existing toolkit and the company will also bring the smaller company’s leadership group aboard. Discord currently uses a “multilevel” approach to moderation, and a Trust and Safety (T&S) team dedicated to protecting users and shaping content moderation policies comprised 15% of Discord’s workforce as of May 2020.
“T&S tech and processes should not be used as a competitive advantage,” Sentropy CEO John Redgrave said in a blog post on the announcement. “We all deserve digital and physical safety, and moderators deserve better tooling to help them do one of the hardest jobs online more effectively and with fewer harmful impacts.”
Cleanse platforms of online harassment and abuse
Redgrave elaborated on the company’s natural connection with Discord: “Discord represents the next generation of social companies — a generation where users are not the product to be sold, but the engine of connectivity, creativity, and growth. In this model, user privacy and user safety are essential product features, not an afterthought. The success of this model depends upon building next-generation Trust and Safety into every product. We don’t take this responsibility lightly and are humbled to work at the scale of Discord and with Discord’s resources to increase the depth of our impact.”
Sentropy launched out of stealth last summer with an AI system designed to detect, track and cleanse platforms of online harassment and abuse. The company emerged then with $13 million in funding from notable backers including Reddit co-founder Alexis Ohanian and his VC firm Initialized Capital, King River Capital, Horizons Ventures and Playground Global.
“We are excited to help Discord decide how we can most effectively share with the rest of the Internet the best practices, technology, and tools that we’ve developed to protect our own communities,” Redgrave said.